Question about Refrigerators
My name is Peter. I am a retired field service refrigeration technician.
I would like to help you, but there is something wrong with the model number you submitted. KTM is for window air conditioners.
Please resubmit your question with corrected model number.
Posted on Nov 11, 2014
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Posted on Jan 02, 2017
SOURCE: Fridge/Frezer stop working
Can you tell if the compressor (black soccer ball looking thing in the rear of the unit) is running? Is it really hot? Is the little fan running near it? If the compressor isn't running it won't cool. Also check that the coil in the freezer section isn't frozen solid blocking all air flow inside the unit. The other thing is that the defrost cycle may be "stuck" so it thinks it should be defrosting (therefore not running the compressor, etc.) Lots of things to check but that info will help decide which way to go so post what you find please.
Posted on Dec 31, 2006
Mo, open the freezer door and look for the model tag. There should be a manufacture date on the tag. The product has a 2 year complete warranty, 5year parts and labor on the sealed system and 5-12 years parts only. The factory number is 800-222-7820 and maybe able to tell you when it was installed, They may walk you through a couple of items to tell you what was happening.
Posted on Dec 03, 2008
Hi: Your defrost heater ot timer is out. Hence the frost. That also clogs the airways to the fresh food compartment. If you are handy, unload the fridge (you will need a cooler or have a bbq for everybody,) I can't give you the specifics but you will need to remove the panel where the frost is, first let the frost melt off. at the bottom of the coils will be a heater tube. Usually glass with a metal coil in it. See if there is a break in the coil. If so replace it. If that is ok it is your timer. Most likely electronic and expensive. This can be anywhere. Look at a diagram of the fridge to see. Sears parts is a good site for it. Hope I helped, Jeff
Posted on Jun 01, 2009
the return air ducts are frozen, not allowing cool air up to the fridge
unplug unit overnight and let defrost,you can speed up the defrost time by using a blowdryer in the freezer compartment
Posted on Jan 16, 2010
SOURCE: fridge section not cold
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...
Refrigerator not Cooling or Fridge not Cooling
How to Defrost Refrigerator Defrost Timer Problem
Posted on Jun 05, 2010
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