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How can this problem be on canon E000064-0000

It jams easily, when the process is on

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What model is the machine? Canon imagerunner ...

Try holding right side door closed when you do make copies or prints. Does it jam?

Posted on Nov 14, 2014


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Posted on Jan 02, 2017


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My laserjet pro 400 color mpf m475dn printer is indicating " paper back door to clear jam," please describe how i will go about this process.

There is an access door in the back of the printer. Open the door and you should see jammed paper. If not then you have a faulty sensor or switch.

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I have a paper jam the printer is calling a "jam


Please follow the below mentioned steps to take out the processing unit,

>> Open the front cover

>> Take out the processing unit

shreysri_13.jpg Note: Place the process unit on a clean, level surface where it will not be exposed to any sort of impact or shock. The drum in the process unit is sensitive to light and should not be exposed to normal office lighting for more than five minutes. Keep a sheet of paper on it to avoid exposure to light.

>> Check if there is any paper stuck in the machine, if there is any take it out dont apply lot of preasure or the sensors might get damaged. If there is no paper inside, it could be the sensors. Put back the processing unit as mentioned in the next point. Also, take out the paper trays, and slide them back in. Also remove if the tray is holding extra papers.

>> To put the processing unit back, align the pins on both sides of the process unit with the guides inside the machine, and slide the process unit into the machine until it stops.


Jun 03, 2011 | Kyocera FS1128MFP AllInOne Laser Printer

4 Answers

Paper jam???

Follow these steps :
Remove all paper from the trays. This will prevent further jams during the clearing.
Remove the covering to the printer's outer case to expose the jam. Locate the jammed paper to ensure there is not another problem causing the stall.
Pull gently on the jammed paper, taking care not to tear it. In most cases, this will remove the jam.
Press the flashing "Printer Jam" button. This will allow the rotors to turn and facilitate the release of the jam.
Turn off the printer and firmly pull on the jammed paper. Be careful not to tear it.
Remove remaining paper shreds. if a tear occurs, remove any residual paper that may hamper printing.
Refill the paper tray and try printing again. If the jam persists, repeat the process and search for more paper.

Oct 29, 2010 | Canon ImageClass D861 Printer

1 Answer

I have Xerox 8550 coming up with a jam when the printer starts up. The C3T error code is given. Today I opened it up and following the instructions from the Service Manual I did the homing procedures on...

Two things normally cause that. Look in the area inside the top cover where there are 2 green guides that flip up so you can clear a jam off the drum. See if the clear mylar guide it bent or cut causing the jam.
If that is ok then more than likely you have a process drive timing problem. That is the drive gear assembly on the right side of the machine.
You can try removing it and retiming it by inerting pins throught the timing holes.
I suspect a process Drive timing problem

Mar 01, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

I have a Canon PC-6re copier. It is jamming

Use a thin but strong piece of card board (such as the back of a standard yellow pad notebook) and easily force feed it through machine. I had to use this method with our Canon Pixma MP190 printer. Hope this helps, Good luck!!

Feb 21, 2010 | Canon Office Equipment & Supplies

1 Answer

Get Paper Jam everytime I print

its general problem with commen soln. just put the all pages properly & neatly in ur printer & turn on ur printer whenever u required & after finishing ur printing process turn off it everytime.Also dont give the fake printing commands it also affect ur printing process.
Dont turn off ur printer while process is running. its main reason of paper jam.

Aug 04, 2009 | HP Officejet Pro L7680 All-In-One Printer

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