Question about Visual Land Prestige 7 Internet Tablet 7-Inch Multi-Touch

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Hi, Purchased a tablet and didn"t register yet. can I, still return the tablet? it hasnt been a year and I brought an extra 2yr warranty on it! please help!

Hi, Purchased a tablet and didn"t register yet. can I, still return the tablet? it hasnt been a year and I brought an extra 2yr warranty on it! please help!

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Posted on Dec 16, 2014

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Hi Jean!
Yes you can return that tablet to the manufacturer official store. If they have any assistance about this . Mainly in these case they only give repair warranty not like that they take thier product back and give you your money back . Hope you undertand . Thankyou.

Posted on Nov 10, 2014


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Hello I want to file a claim I have warranty I cant get a hold of anyone


To file a claim it looks like you need to send an email with the details using their contact form here:

Support Android Tablets at an Economical Value Ematic

Below is a link to their Shipping and Warranty Policy, although your extended warranty may alter these depending upon what is covered.

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It also mentioned a tel number - 1-888-968-1985 - which I presume is the one you tried, but worth trying if not.

I don\'t where you are situated but in the UK, the contract for a sale is between Purchaser and Vendor, it may be the same where you are so it may be worth going back to where you bought it (unless of course you bought it direct !!) as they may be able to help with more and different contact numbers. Also if they sold you the extended warranty, that warranty may be with an insurance company rather than the manufacturer, so you would need to contact them.

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I just purchased the android tablet and the charger is not working, I am using my phone charger to charge it, is there a way you can send me a new charger and also I need a stylist for it. Thank you.

Sorry Patricia,

We don't sell tablets, we only try to answer questions. You should try to contact the firm you bought the tablet and ask them. It could be the tablet does not come with a charger. For that just look on the net, what a complete package for your tablet is.
I would not tell the shop I tried others chargers, because if the tablet is defect they will blame you for not using the right charger.
Not knowing what tablet it is I even can't give an advice on how you could charge it, because lots of tablets can be charged with an USB cord, connected to a computer.

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Should I, register the tablet now???

HI jean,
Can i ask you why you are hestant about this? Most warrenties require that the product is registered before they would honor this.
I would register it in case your have any issues or want to return it etc.
Ill follow this post and if you want any assistance please let me know.
Good luck

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Coby have a website but there is no support information on it.
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"Kocaso tablets come with a 1 year limited warranty that covers defects in workmanship. The warranty is honored as a direct exchange with our company via our Ithaca, NY Returns Center. For this item there is no written warranty or forms to fill out. Should there be any issue within this time period please let us know and we will assist with troubleshooting, or a return if necessary. This warranty does not cover any physical damage such as cracks on the screen, or damage caused by water exposure. It does cover any software malfunctions or hardware issues not caused by user abuse. "

Report your request via this web page. Company Contact us

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