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FAQ is a built in reference from the manufacturer of devcie to attain user experinces. Usually the FAQ provides the expecatations while attaining resourcefulness from computer device. For example, whenever the compter user require references either as encounted a disintergal functionality or requiring a user experience tour becomes attainable from FAQ. The computer however requires functionality to request resources from the FAQ since is a prorgam tha displays while loged on the system. Usually with new computers, the manufacturer requests tours of familiarising with prorgams where FAQ becomes resourceful prior to deriving productivity from device.
You may need to clean the scanner window and/or the corona wire and the scanner glass. The following links will take you to the Brother pages that will show you (with illustrations) how to clean your machine.