Question about Brother HL 2270DW Laser Printer

1 Answer

The ink easily removed by rubbing

I read many articles that it is the fuser problem. How do I do that? My four friends and cousin have very same problem.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has written 20 answers of more than 400 characters.

  • Brother Expert
  • 181 Answers

This can be caused by 3 different things.

  1. Fuser failing to \'fuse\' the toner to the page.

    1. Check Paper Settings make sure they match the paper you are using. Plain Paper is 80gsm standard paper. If they do not match your paper then change the setting to make sure they match and see if the problem persists.

    2. Fuser not operating at the correct temperature for the machine. Replace the fuser. As with any heating element they can fail and this requires a replacement fuser to be procured and put in.

  2. Poor Toner Quality.

    1. If you are using remanufactured products or compatible products these may have been filled with a toner that is not designed for your machine thus not fusing to the page properly. Contact the supplier of your products to have them fix the offending cartridge/s.

    2. If you are using official Brother products then you may have received a bad batch of cartridges. They do happen just not very often. As with any mass produced product a failure rate is factored into the manufacturing and all the random testing in the world won\'t pick up on all issues.

  3. Damp Paper.

    1. Try opening a new ream of paper and see if the problem persists. If it doesn\'t continue using the new paper then look at where you store your paper to alleviate the absorption of moisture from the air. A warm dry place is best to store paper in and always reseal the outer covering of a ream of paper if you don\'t put the full ream into the printer.

Because the same problem is occuring amongst several people I would hazard a guess that you are all using cartridges from the same supplier which would indicate option 2. These problems may just be coincidental however and all 3 things may be happening amongst all your acquaintances.

Posted on Nov 10, 2014


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Ink does not dry up

The printer doesn't use ink.
I'm thinking that your problem is that the toner is rubbing off the paper onto your hand.
You probably have a defective fuser.
In the grand scheme of things, the fuser gets hot and fuses (melts) the toner onto the paper.
Your fuser probably isn't getting hot enough to fuse the toner.
Get the fuser replaced.

Dec 31, 2010 | HP LaserJet 1100 Printer

1 Answer

I am getting several black lines in scanned and copied documents of my DCP 7020 Thanks

Check the print document to see if the ink rub of easily,if so this mean the fuser cartridge need to be change.Turn off the printer and wait until it is cool before changing the fuser cartridge because the fuser get very hot when ever the printer is in use.

Open the fuser cartridge door. On most printers this door will be either on the left-hand side of the printer or in the back. Consult your owner's manual for the exact location. Flip down the clips that hold the cartridge in place, then grasp the handle and pull it out of the printer.
Push the new fuser cartridge in until it snaps into place, then flip the clips up to lock it in place. Close the fuser cover door.
Open the toner cartridge door and remove the toner cartridge. On most laser printers the toner cartridge is located either in the front of the printer or on the right-hand side.
Vacuum underneath the toner cartridge to remove all paper dust and toner residue. This debris has a tendency to build up and cause streaks and stains on the paper.
Wipe the interior of the printer with a soft cloth to remove any remaining debris that could cause problems with print quality. Continue cleaning the printer until all debris is removed.
Purchase a set of laser printer cleaning sheets, and load one or two in the paper tray. Print to those sheets of paper to clean the paper path. These sheets are slightly sticky, and they are designed to remove dirt and debris from the paper path.
You should also clean the print drum and the corona wires.

Aug 30, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Ink is smudging on paper

Try replacing the fuser bulb located inside the fuser roller. This is accessible from the back of the printer. Remove the plastic piece on the back, unplug the two wire connections to the fuser, remove the toner wiper on top, and then remove the fuser. On one side of the fuser, you'll have a protruded plastic piece with two screws in it. Remove that piece and you'll see one more very tiny screw on top and another regular sized screw on bottom. Remove those both and the plastic piece. Inside you'll find the fuser bulb.

Mar 17, 2009 | Lexmark T644 Laser Printer

1 Answer

Ink rubs off or prints double/messy

Sounds like your fuser is getting ready to stop working. Your fuser creates the heat so the toner from the cartridge is baked onto the paper as it passes through, your toner is rubbing off, so you could try cleaning, but I'm sure it'll be a new fuser, or possibly a fuser roller. Your owners manual has all the information and step by step trouble shooting guide to let you know.

May 23, 2017 | HP LaserJet P2015dn Printer

2 Answers


there could be a problem in one of your drum, (4 pCS) to isolate w/c is w/c pls do this:

-print one of each color, M,C,Y,K(black)
- once you have identified that one of each is giving you problem pls replace the affected drum
- IF you printed all colors and still having the same line the problem is in the fuser section most likely the fuser roller or the pressure roller is either dirty or damaged.
-if it is dirty clean with alcohol while it is hot, gently rub (be careful it is hot) or cloth damped with oil will removed sticky toner adhered on its surface

cheers, dont forget to mark this pls

Aug 11, 2008 | HP LaserJet 8000n Printer

2 Answers

Smudge marks on paper; otherwise normal

fuser is usually replaced as a assembly, it's the hot bit a back.

Can only be two things the drum or the fuser as our headstrong friend has correctly explained.

More than likely it is the drum they last about 4 toners i think.

Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).

Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine

Jan 07, 2008 | Brother HL-2040 Laser Printer

1 Answer

Printer 1600 JAM

Assuming you cannot lift the rear door and pull out, you will need to remove the back cover (take out the four screws) and take out the fuser module (it has heat temperature warnings on it so let it cool down before handling). The module has two sets of wires on either side that need to be disconnected. Four screws hold the module in place and need to be removed. The paper usually gets stuck in there. After removing the module, you may need to remove the small rear roller from the module by gently prying it up and out after removing four additional screws on the fuser that hold the metal bracket on the fuser in place. Removing these four screws (two on top, two on side) allows you to slide the bracket up and down and more easily access the small roller that needs to be removed so you can get all the paper out (it will likely be accordion-folded and really compressed in there).

Dec 17, 2007 | Dell 1600n All-In-One Laser Printer

1 Answer

Printed image

There is no temperature setting for the fuser unit. Either your paper is too humid (it also curls when coming out of the unit). Or your fuser unit is bad.

Jan 23, 2007 | Xerox WorkCentre M15i Laser Printer

Not finding what you are looking for?
Brother HL 2270DW Laser Printer Logo

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts


Level 3 Expert

1362 Answers

James Cagle
James Cagle

Level 2 Expert

454 Answers


Level 3 Expert

379 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides