Question about Palm Treo 600 Handheld

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Microphone or some problem with Ring & Voice

When i call on my new Treo 600 Palm One, I can not hear ringing tone before the person picks up and i can not hear their voice after they pick up. But its ok if its in speaker mode. Why? What to do?

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Go to Palms support site and follow the directions for Hard Rest on your unit. ENSURE you follow the directions on backing up your data as this erases EVERYTHING on the unit!

After doing the hard reset, see if the issue is still present. If not, begin adding your thrid-party applications back one by one until the problem presents itself. Once you discover the app causing the issue you need to remove it and get with the developer of that app to remedy the issue.

If this does not fix the issue, the phone may need to be sent to Palm for repair. Or, if you carry insurance on the unit, you may be able to go that route for a replacement.

Posted on Nov 22, 2007

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