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I can't get my scanner hooked up

I downloaded the driver but when it asks where I want to save my scanned material, I can't make the box work. I used to use it all the time but when they did some work on my computer, it got removed.

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  • Doris Livezey Nov 11, 2014

    Canoscan Lide 25 for Windows 7. Where should I save my scanned material.



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Are you getting an error message? It could be your path EV. Try this
Look in C:\Windows\twain_32 and there should one other folder in there. In my case it was named CNQ4803.This is the path that is needed to be added into the PATH environment variable.


Now, follow these instructions to get to the dialog to modify the PATH environment variable.Control Panel > System > and then choose Advanced System Settings in the left hand column.This will bring up the System Properties dialog (it should already be on the Advanced tab).At the bottom of this dialog is an Environment Variables button. Clicking this button will bring up the Environment Variables dialog. In the bottom panel, scroll until you find the variable named Path. Select this one and then hit the Edit... button to bring up the Edit System Variable dialog.
In the Variable value text box, scroll all the way to the right and then add in the path C:\Windows\twain_32\CNQ4803 that was determined earlier. Make sure to separate this value with a preceding semi-colon. And also be careful not to make any other changes to this value.
Now OK your way out of all of the dialogs and CanoScan Toolbox should now work as expected.

Posted on Nov 13, 2014

Testimonial: "Thank you. I will see if this is a possibility. I was able to click on the location box and filled in something from my saved stuff. But now I'm only getting a half sheet scanned. I looked at it while it is scanning and the full light is on. But when it is finished, it says it is cropped. I wonder if I can call the company."


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My computer ----> WIA Canon MP620 (double click)

many graphics programs also have scanner utillities...

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rate if useful please

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Try this:

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Click the Preview button at the top left.
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