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Ge washer wjrr4170g agitating very hard and rough and out of balance but is level on the floor. What is possibly wrong?

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Hello Trina;

My name is Peter. I am a retired field service appliance technician.

Go into Searspartsdirect.com. In put your model number. Ther will be a diagram showing your rod springs. I suspect you have a bad rod spring or it has come loose. The rod spring stabilizes the washer drum during agitation and spin cycle. These are relatively inexpensive parts approximately $16.00 each.

Lets repair this together. I have faith in you Trina. No man required.
Unplug or turn the circuit breaker off.
To replace this part you need to open the top cover. There are two retaining clips, one on the right and one on the left. If you look into where the top cover meets the front plate you will see these clips. With a putty knife or a spatula push on these clips to release the top cover. Raise the cover up.
Now, you need to remove the front cover. First disconnect the electrical connector to the door latch. Using a small screw driver wedge between the connector for release.
You will see screw on the inside at the top of the front cover. One on each side. They are either Phillips head screws of hex head screws. Remove these fasteners. Lift up on the front cover. There are tabs that go into slots. You may have to play with the position of tabs and slot to remove. You will now have access to the rod springs.
If the rod springs are loose tighten the threaded fasteners. If they are broken replace. You probably have only one broken. Keep running the dishwasher then you will have both broken.

Peter, Baltimore, MD

Posted on Nov 10, 2014

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Here is a manual download link, including 'troubleshooting' if you scroll down the page a few lines. Hope this helps:

GE WJRR4170G Manuals, Support and Troubleshooting - Washers

http://www.retrevo.com/support/GE-WJRR4170G-Washers-manual/id/14010dj692/t/2/

Posted on Nov 09, 2014

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Posted on Jan 02, 2017

ngfam1
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SOURCE: loud & out of balance

DEAR FRIEND,
ngfam1 here for you!
I am happy to be of assistance!

You have a warranty for free service that comes with a "new" machine.
Call service!
If your in the states here I will give you a good service company!

Here is a good service that I recommend to my customers,
in our 65 year old appliance business! they answer 24/7
Not expensive!

A&E Factory Service
1-800-905-9505 -(IN U.S.A.)
They are open to make appointments 7days/24hours
A&E is factory authorized service for most brands!
Including warranty work!!!
They will help you, and all will be well!

Good luck!
You will be fine now!

Thank You
Bless you,ngfam1
PS. PLEASE GIVE ME A GOOD RATING HERE ON FIXYA.COM BEFORE YOU SIGN OFF!

Posted on Aug 26, 2008

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I have a front loading GE washer that is extremely loud on spin cycle. How can i remedy this?


A washing machine may wiggle, rattle or move across the floor. It is often accompanied by excessive, or loud noise. There can be several causes and the problem is worse with some units more than others.The most common cause is an unbalanced wash load. Open the lid/door, and attempt to redistribute the clothing to balance the weight. Heavy loads, especially things like comforters, are more likely to become unbalanced than small loads. If you do a lot of heavy loads, you should consider a heavy duty/large capacity washer when it comes time to replace your current unit. A washer must be level both from side to side as well as from front to back. Washing machines have adjustable feet to enable you to level them. See your manual on how to level your washing machine.The outer tub/basket, is supported by springs,shocks, pistons or counterweights to keep it balanced. The weight of all that water in a wash load requires a powerful balancing mechanism. If the balancing system becomes detached from one or more points, it will not be able to balance the load properly. Furthermore, even if everything appears to be in place, as the appliance ages, the springs or pistons/shock absorbers, may begin to wear out and not support as much weigh as needed.

Unplug the washer and open the cabinet. Because of the variety of balancing mechanisms, you will have to inspect your machine to determine how it is balanced. Once you discover the mechanism, then inspect it for integrity. In the case of old parts that appear to be in working order, you may not be able to tell if they need to be replaced. They may be weak but appear to be in good condition. If no other solution resolves the problem, then replacing the balancing springs or other moving support parts may be the best action.Another common cause for excessive movement, or clunking, is the floor on which the washer rests. The washer is heavy and even more so when filled with water. Any floor, other than a concrete slab, will tend to pick up and amplify the vibrations from the machine.There are a couple things you can try. If you have access to the joists under the floor, you may be able to beef up the support. Another thing to try is placing a large sheet of plywood under the washer. It should be 3/4" or even 1" thick and as large as possible to distribute the weight. Use a sheet big enough for both the washer and dryer to sit on. If possible fasten the plywood to the existing floor.


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Hello genny2626
Welcome,

You said,your 6 year old Kenmore elite top loader's wash plate doesn't seem to go through its proper motions. When the lid is closed and the washer has filled and the agitating cycle begins, you can hear a vibrating noise as if the plate is trying to move on the gentle cycle, but when the lid is opened, nothing has moved at all. The drain and spin work fine, and the machine goes through an entire cycle without error messages, but the clothes aren't clean. You said, you have heard a lot of horror stories of how expensive these washers are to repair, so would like an idea of what's wrong beforehand.

Here are a list of common vibration noises


Noisy, vibrating, off-balance

 Is the washer level? Does the washer rock when pushed
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 Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and
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the washer will reduce the sounds. See “Location
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 Is the load balanced?
Evenly distribute the load in the washer basket and make
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basket holes. See “Starting Your Washer.”
 Do you hear clicking or other noises when the cycle
changes from washing to draining or spinning?
When the drive system shifts or the washer basket settles
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 Is the washer gurgling or humming?

Is the washer level? The wash load
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level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the
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Did you completely remove the yellow shipping strap with
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• Are the gears engaging after the drain and before spin, or
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Oct 13, 2008 | Kenmore Elite HE4 Electric Dryer

1 Answer

Loud & out of balance when washer is in spin cycle. Will do this reguardless of load size, Unit is level on floor. GE model # WJRR4170G. Purchased 3 wks ago


DEAR FRIEND,
ngfam1 here for you!
I am happy to be of assistance!

You have a warranty for free service that comes with a "new" machine.
Call service!
If your in the states here I will give you a good service company!

Here is a good service that I recommend to my customers,
in our 65 year old appliance business! they answer 24/7
Not expensive!

A&E Factory Service
1-800-905-9505 -(IN U.S.A.)
They are open to make appointments 7days/24hours
A&E is factory authorized service for most brands!
Including warranty work!!!
They will help you, and all will be well!

Good luck!
You will be fine now!

Thank You
Bless you,ngfam1
PS. PLEASE GIVE ME A GOOD RATING HERE ON FIXYA.COM BEFORE YOU SIGN OFF!

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1 Answer

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