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Why does my email not working

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There is a tool to check what your username for webmail purposes is here:
Blueyonder username alias checker
Enter your blueyonder email address and password into the checker and it will tell you what your user name is.
If the alias checker does not recognise your email address then it may be that your email account has become 'orphaned' from your virginmedia account. If this is the case you will have to ring in on 151 (free from a VM mobile or landline) or 0845 454 1111 from any other phone provider (chargebale) - select the problem with broadband option
You can go directly to the blueyonder webmail page via this link:
Virgin Media Sign in to My Virgin Media
I can't guarantee that this will work, but my research shows that it is hopeful.
Good Luck

Posted on Nov 10, 2014

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a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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SOURCE: my yahoo email is inactive for sometimes please

Click here for assistance with your Yahoo account:

Posted on Feb 08, 2010

  • 65 Answers

SOURCE: using correct login details for email address but cannot login

login id :

password : kellian21

just copy and paste it in boxes. its working fine sir

Posted on Dec 18, 2012

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Unable to access email account on acer net book . i have a laptop running blueyonder broadband,when i try to connect my netbook to my outlook express email account i get unable to access the mail server.


This sounds like your user account settings are not correct and need to be input via the account management section to look like the following:

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  • Thanks


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    Cannot send emails out. Sometimes do not receive emails. Sometimes they go to my husband's mail address?? Get this rather long message saying: The host '' could not be found. Please...

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    Please follow this link in which there are details of why you are not able to send/receive emails or why you are receiving errors. this is for outlook/outlook express.

    The socket 11004 error also means Valid name, no data record of requested type. The requested name is valid and was found in the database, but it does not have the correct associated data being resolved for.
    hence try these steps,I would request you to reconfigure your Account settings for the email server.This should resolve your issue.
    please revert for any questions :
    Good Luck.

    Jun 17, 2008 | Computers & Internet

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