Question about Computers & Internet
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Posted on Jan 02, 2017
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Turn off the computer, then hit the power button to turn it
back on and immediately start hitting the F8 key repeatedly until you see SAFE
MODE. Take the Safe Mode option and let it boot up. Safe Mode will look
different to you, the screen will be darker and the icons bigger, this is
If it works in Safe Mode lets repeat the steps
above to get into Safe Mode, but this time instead of selecting Safe
Mode, select Safe Mode With Networking (this will give you internet
connectivity). When it boots up open your internet browser and download
and install MalwareBytes.
Go to www.google.com and in the search box type: "Download cnet Malwarebytes" (without the quotes). Download and install malwarebytes from the sites download.cnet/malwarebytes. When the site opens up click on the Green Download button on the left. Do not click the Red Download button, that's junk. When it finishes installing the Gui Interface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When it finishes removing the objects click ok and it will sometimes reboot your machine.
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