Question about Cell Phones
Apparently there is a known issue with the Samsung Galaxy S3 that came about as a result of the most recent updates to the software and I have been jerked around misinformed and misled by Samsung Tech Support as well as my cellular phone service provider for the past 10 days. I have jumped thru hoops and gone to the ends of the earth to do everything necessary in order to get my phone replaced and up and working again, only to find out after all the struggles and all of the unnecessary trouble shooting and swaping of phones, transferring of data that the issue of my battery draining or not fully charging had absolutely nothing to do with my phone in the first place which means that the last 10 days of hell and countless hours talking to tech support were nothing more than someone's idea of a cruel joke like an episode of "punked" and I got dragged around like some desperate sole who just "wanted to get my replacement phone working while successfully transferring all of the info from the old phone!" I feel like such a chump! All because I didn't know enough about cell phones to recognize that the issue with the battery draining was related to the latest updates until day 10! Its now day 11 and although I have a replacement phone, the original issue that I contacted Samsung Tech Support about still hasn't been fixed!!!!! I was ultimately told that the fix lays in the hands of my ISP and that I need to get a new modem that has the most current firmware update on it. My ISP tells me that my modem will never be outdated because the firmware updates happen automatically whenever there's an update available so I am now and always will be running on a modem that is as up-to-date as it can possibly be! At this point I am so over it and I'm not going to waste another minute of my time trying to get Samsung or my cell phone company to give me a "fix". I've decided that I'll look for answers somewhere where there's someone who can help me fix this the right way. If anyone knows the secret to fixing this huge blunder.......if you know how to "uninstall the most recent updates (they dare to call it an upgrade! Ha!) please, please, tell me how! I would like to just go back to what ever version or software program I had just prior to allowing the latest updates within the last 30 days or so. It should be possible, right? Wouldn't it be just like the issue with IE 9 and all the problems it caused when people allowed their computers to be updated from IE 8? I was able to fix that problem by simply going back to the version just prior to IE9 and the same was true when IE 10 kept trying to update to my computer. I finally just changed some settings in my computer so that no upgrades or changes to any of the apps and/or software on my computer could be changed or upgraded without my permission. So I'm hoping that there is someone out there who can tell me that there is a way to do this same thing with my cell phone.
As far as I'm aware, once an update goes in, it's in. You could try and get hold of the last release and forcefully install it, but I'm not sure. Sorry
Posted on Nov 09, 2014
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Posted on Jan 02, 2017
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