Question about John Sentry 1.2 Cu. Ft. Fire-safe Home Safe - S3460

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Cannot open my Sentry Safe S3460

Combo not working

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I am a locksmith send pic

Posted on Nov 09, 2014

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Contact a local locksmith

Posted on Nov 08, 2014

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1 Answer

Combo for sentry safe 1310


Be prepared to wait! The customer service department was slow before Master Lock acquired Sentry Safe, now they are even worse. As a locksmith I've had the opportunity to work on a number of safes over the years and these are hardly worth what you pay for them other than the false sense of security you get from owning one. They are really only good for papers, but nothing of real value that you need to secure. There are some tutorials on Utube on opening these poorly made safes rather quickly, then go buy another throw away or a buy good safe that isn't so cheaply made.

Jun 17, 2012 | Sentry Safe Fire-Safe Home/Office Safe

Tip

I have lost my sentry safe key or combo


<span>Hi.<br /> <br />Sentry respects strong security standards. There is no simple way of hacking a safe if you loose the combo. If there was a simple way of opening a Sentry safe, Sentry would withdraw the model from the market.<br /> <br />When you own a Sentry safe you are supposed to register the combination in Sentry website. The combination will be held as encrypted data in Sentry server. After registration you get an user name and password that will allow recovering the combination.<br /> <br /></span><span>If you have already <a href="https://www.sentrysafe.com/CustomerCare/Store_Combination">registered</a> and need your combination now, <a href="https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination">you can recover your combination clicking here</a>.</span><br /><span><br />Most owners are not aware and do not register the combination.<br /> <br />If you have not registered the combination, then for security reasons you will be asked to send Sentry request your combination from the Customer Care team. The request must be accompained by a notarized letter stating you are the owner of the safe (form must be downloaded from website). The document can be obtained from any local Notary Public office.<br />You will also be required to pay Sentry $20, that is what Sentry will pay to verify with double check your identity.<br /> <br /></span><span><a href="https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination#">Page is the same published before, at the bottom the button to open Notary public form template.</a></span><br /><span><br />I know that the procedure is annoying, but that is the only way to get a lost combo. Sentry care to protect owners property and safety and security concerns impose use of this procedure.<br /> <br />Other useful links:<br /> <br /></span><span><a href="https://www.sentrysafe.com/ContactUs/Call_Or_Email_Us">Call or Email Sentry</a></span><br /><span><br />International websites:<br /> <br /></span><span><ul><li><a href="http://www.sentrysafe.co.uk/">United Kingdom</a></li><li><a href="http://www.sentryjp.com/">Japan</a></li></ul></span><span><br />Here US customer care number: 800-828-1438.<br /><br />Ginko.<br /></span>

on Nov 11, 2010 | Sentry Fireproof Safe

1 Answer

I have a Sentry 1380. I DO have the combo, but I guess from moving it too many times, It will not open. Any ideas.? Ive tried the combo standard direction and reverse. Thank you for any help.


As a Safe and Vault Tech I would recommend adding or subtracting 1 number at a time to the combination numbers. Just I case the locked got bumped when you moved it . For example if the sentry safe combo was 60-20-40 you would try 61-21-41 or 59-19-39 then try 62-22-42 or 58-18-38 and so on.

Jan 02, 2010 | Sentry Fireproof Safe

1 Answer

Cannot open sentry safe, model 1230, have combo


cannot open sentry safe, model 1230, do not have combination

Nov 03, 2009 | Sentry Fireproof Safe

1 Answer

Open my sentry safeBD374252*


Hi.


The only way of opening a sentry safe is by using a registered combo, or by contacting Sentry. There is no other simple and non destructive way to open a Sentry.

See here: Sentry respects strong security standards. There is no simple way of hacking a safe if you loos.

Oct 05, 2009 | Sentry Fireproof Safe

1 Answer

Can't open combo/key sentry safe.


You need to contact Sentry, they will send you an emergency unlock code.

Number in US is 1-800-828-1438.

See also:

Lost combination or keys

Replacement Keys and Combinations

Sentry Safes Key: 2 Replacement keys for sentry fire safe

Apr 18, 2009 | Sentry Fireproof Safe

1 Answer

Get new combo on senry dial safe


Hi, There is only one way, and that is to send a letter with the serial number to Sentry and if the info matches who is supposed to own it, they will send you the factory default combo to open it. Good Luck!

Feb 14, 2009 | Sentry Fireproof Safe

8 Answers

Sentry Model 1610 Won't Open


I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

Oct 09, 2008 | Sentry Fireproof Safe

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