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Is there a reset button? If so...where

Unit was working fine. Then suddenly stopped. I emptied paper basket but then it wouldn't turn on....not even the power lights go on. Any thoughts??? It hasn't been used much

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  • Master
  • 5,560 Answers

Has it been put back properly after emptying! There is a safety switch that has to make contact or it will not power up!

Posted on Nov 08, 2014

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6 Suggested Answers

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Posted on Jan 02, 2017

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fellowesrep
  • 102 Answers

SOURCE: shredder stopped working

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

  • 1 Answer

SOURCE: OM 99727 shredder not working

I had this same problem. This is what I did to fix it.

When I went to ShredCare.com (the recommended web site for technical support of this particular shredder), I read that 'Most models of shredders have a safety interlock switch that is activated by the basket.' Upon looking closely at my basket and the shredder, I found this safetly interlock switch and made sure to align it with the proper position within the basket. There is only ONE way to place the shredder on the basket and have this safety interlock switch activated. The switch is located on the underside of the shredder. Align this switch with the ridge on the inside of the basket. Listen carefully and you will hear the switch 'click' when in the right position. Mine is very touchy. I've even had to press in on the side of the basket while shredding to make sure that the ridge and the switch are making contact.

Hope this helps!

Posted on Dec 26, 2008

  • 105 Answers

SOURCE: The empty basket light stays on all the time

Try cleaning the bin full sensors. located on both sides of your machine, inside the bin,under the cutter head. If that does not solve problem, you need to replace bin full sensors.

Posted on May 14, 2009

  • 41 Answers

SOURCE: the basket full light comes on even when the

needs bag full retorfit kit available from fellowes if under warranty or we have the part for sale if not under warranty cooksmobileshred@bellsouth.net

Posted on May 10, 2010

  • 41 Answers

SOURCE: the basket full light comes on even when the basket is empty

it needs retrofit kit fellowes will replace if under warranty if not you may purchase the kit from cooksmobileshred@bellsouth.net 901-565-8188

Posted on May 11, 2010

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Can not get paper to shred


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

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Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

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