Question about NorStar M7310 Corded Phone

1 Answer

My phone number shows up as "Unknown" or "Blocked" and I don't know why. How do I change it to show my phone number when calling people?

The phones were recently unplugged to relocate within the office. The phone number for the office is the same, as is the service. The only thing different is that my number does not show up on the recipient's phones. Only "blocked" or "unknown." Any idea how to fix this? Thanks.

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  • Daron
    Daron Nov 07, 2014

    Update: I recently learned that of the 3 lines we use on this phone, two of them are supposed to show up as Blocked. What seems to have happened is that the line that is supposed to show the number switched with the Blocked line. Another phone in the network is not affected by this. When that phone used the open line (line 1) it shows up on this phone as if Line 2 is being used.

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  • Expert
  • 183 Answers

You probably do not subscribe to have caller id, call your service company or telephone company. In larger systems a T-1 with a D Channel is needed to send clid

Posted on Nov 18, 2014

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SOURCE: simply want to turn ringer off at my phone for external incoming calls

How do you want to be notified? How do you determine if a call is for you? Does an operator answer the call and transfer it to your extension? If so, you just need to change programming for your phone so it does not ring for incoming calls. It would still ring if a call is transfered to you. Programming is changed in the phone system, not the telephone. Your phone can be used on different Nortel systems that program differently so you need to find out which system you have and locate the manual for that or pay a local installation company to make the changes.

Posted on Nov 12, 2007

SOURCE: Only First Phone in the system will ring on incoming calls

No the manuals locates on the norstar website are just the tutorial telling theat hte hold button put a person on hold...we all know what the function of a hold button is or even a line button is...if someone has some real information please submit it! Oh and i have already tried calling norstar...they tell you to call meridian, then meridian tells you to call norstar...great customer service!

Posted on Jul 24, 2008

  • 1 Answer

SOURCE: Phone will not ring

It's RINGING now! I followed the Set Programming instruction in our manual. It's in Configuration 3-21. It's a very old old Operator guide.
I am trying to find it online. In the mean time you can use the M7208 Phone Adminitration Overlay over the keys and program your phone by pressing Feature **266344
Here is a link to the overlay
Good Luck.

Posted on Feb 24, 2009

ynotphone
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SOURCE: call forwarding for NorStar m7310

You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.

Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.

Posted on Mar 19, 2009

consultel1
  • 860 Answers

SOURCE: Norstar M7208 - Only 1 of 3 phones will ring

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished

Posted on Sep 21, 2009

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