Re: i have to turn the printer off then on to print the...
Many the printers will need more information to perform a printing task. Depending on the task("firmware updates") will provide necessary information to do this. Many times this goes neglected. If you do not get periodic updates for your printer, It is a good idea to browse the manufacturer of the printer. What to do at this point is to print out a self-test page to get current Driver software information. Then go to printer's support website and see if there is an current or "newer" update. Once this is in place it should be tested for it's functionality. If this solves the problem, try this insted of considering the worse. If this does not inspect the operating system of the printer that is sending information to the printer. I have come to understand many drivers for the software that some retailers use usually end up out of business or changed their name. All of these thigs should Always be performed prior to condemning a Hardware issue incorporated in a printer. Hope this helps, Best,Stephen
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There is too little information to work out your problem here exactly, but I think here is a conflict in your network. I think you have to read the manual of your modem and printer to see for the settings of your network. Is it DHCP? Do you have a fixed IP address for your printer (that is the best thing to do), and is your Gateway address correct with the correct subnetmask. When your printer starts, it 'asks' for a IP address. Your modem 'gives' an address, but it can be a conflict with an other address in the network. If you set a fixed IP address, your printer will always have the same address and can be found...
So take the time to look carefully to your modem settings: is DHCP on? Which range will it use? What is the Gataway address, what is your subnet mask?
Take also a look at your printer settings: Is DHCP on? Does it have a fixed IP address?
And take a look to your printer driver: to what IP address are you printing? Those three things have to match in order to recognize each other.
HP often does this. You have to delete or cancel all the jobs in the queue, becausthe first job in the queue failed. Sometimes you gave to tell the computer many to cancel all jobs. Sometimes it is needed to restart your computer before the queue is empty. Only then will you be able to print again
Go to the Printers (Control Panel) and you can 'Open' printer jobs (right click to find Open). Then select the job and press delete key, or you jan find 'Cancel job' (or similar). Sometimes it can be 1 minutes to wait. Sometimes it will never stop. If you can't stop, you need to restart computer and going to repeat this process again (windows has sometimes big problem with this). If you can't restart windows (sometimes this problem can freeze windows) you can press start button on computer about 6 seconds and it will kill all process and stop computer (only do this if you must). Good luck!
It could be the print spooler of your computer that has gotten disabled somehow. Try to refresh the print spooler on your computer by following the steps in this article in the Lexmark website on How to Restart or Reset the Print Spooler in Windows. Once the spooler has started, make sure there are no print jobs stuck in the print queue before sending out a new print job.
Maybe you're missing some software your printer needs in order to print. Go to the manufacturer's website and see if there are any software updates for your model.
Sometimes you have to cold reboot the printer. Turn it off and pull the plug for a minute or two. So you get it to wipe out the memory of the print job. While you wait for it, go to the print que on your computer and see how many print jobs are in line? If the pint got "jammed" and you added more jobs to it, there may be more than one in line. With the printer off, go ahead and delete all the print jobs if you can. Once you are up again, try the print job one more time.
4 years is quite some time for a printer especially if it is a home printer. Manufactures practically make there printers to **** down. You should be glad it lasted this long. If it carries a memory module then it might of gone out. Printer hold print jobs in there memory so if it gets full, the will stop working.