I have taylor machine model c712, the problems is ones i draw the icecream its melted, whats is the problem of may machine?

have them back you paid to have it fixed and they havent

That code means the right side hopper thermistor probe has failed. That is the sensor that reads the temperature of product in the mix hopper.

This is the part you need:
http://www.softserveparts.com/i-26471492-thermistor-probe-c712-c713-barrel-stanbye-probe.html
If you order it from us, I would be happy to put a technician on the phone to help you install it yourself.

Hi Megan,
The first thing I would do is tear the machine down, sanitize and rebuild and properly lubricate everything. If you have a spare kit, you should install all new pump o rings and seals (Parts 4, 5, 6, 8 and 14 in the schematic). Hopefully, it is either improperly lubricated o ring, or a worn out seal and that will fix it.

The plastic pump parts do wear out over time (Parts 3 and 4) and so do the stainless steel pump sleeves (Part 1). If seals and lubrication don't correct the issue, you can start looking closer at the pump parts.

I have the tune up kit available here.
http://www.softserveparts.com/i-26471781-x49463-81tune-up-kit-for-taylor-c712.html

Schematics of the pumps are here with prices and part numbers.
http://www.softserveparts.com/p-37364-exploded-parts-views-for-taylor-c712.html



Soft Serve Parts C712

The separate flavors only meet at the center draw valve of the freezer door. That valve should have an H-type seal that looks like 2 connected o rings. If you haven't replaced this seal 034698 Large Basket Seal, it could be the problem. You can buy the seal individually or as part of a kit.

You can also try to make sure that the viscosity of the product is even, you don't want one side to be noticeably softer than the other.

The other possibility is there is a problem with the mix pumps. First try replacing all of the seals and gaskets. Use this kit X49463 81Tune up kit for Taylor C712. The pump parts do wear out over time including the stainless steel cylinder sleeve. If one pump was working better than the other, that could explain the mix bleeding.

If none of that takes care of the problem let me know. [email protected]

Remove front display by removing the 5 screws on the underside. Looking at the very center paddle assembly(the part that your draw valves lift up) 2 inches to the right of that you'll see a wire connected to a plastic or copper tube that is going down into a larger copper tube. You can pull the smaller tube out of the larger tube and follow the wire to the back of the machine. Installing the new probe is the same process but reverse. Push the new probe in until it stops.

www.softserveparts.com

Check the breakers for the correct amps value for your ice cream machine

This particular Model C712-33 goes into a heat cycle every 24 hours depending to pasturize the mix ,usually good for two weeks.Then the machine must be brushed cleaned.The timer can be disabled as to allow for regular operation.

you can call Rick at Restaurant Parts and More, 1-888-814-1110. Have you model and serial numbers. He can most likely help you.

please sent me complete parts list manual for taylor icecream machine model # c 712-58 with all parts figure

Try slowing down the rate at which you are drawing the product from the machine,and giving it a minute or two between draws. If you take to much out to fast it starves the barrel and will cause it to freeze up,and that will make the belts squeal.