My Creative Nomad Zen Xtra 40 gb MP3 won't power up

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

does the unit experience power surge when you charge it for the last time..?

Thanks

Download creative mediasource5 BUT ALSO the nomad plugin, then your computer will pick it up

When it gets to the EAX screen tap it ******* the right side just above the menu button, wait for the drive to kick in and it should work again.

mine did the same until i got a new power supply. it requires a 5volt dc pos tip charger with 20 watts. a universal 3-7.5v 2amp charger from radioshack does the trick. make sure the tip is yellow for the charger.

read this forum see if it helps you
http://www.anythingbutipod.com/forum/showthread.php?t=14486

http://us.creative.com/support/downloads/

and download the firmware for you version,.

First thing i would do is make sure your at the current firmware.

Try this page

http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP&region=1&Product_Name=ZEN+Xtra&Product_ID=9288&modelnumber=&driverlang=1033&OS=10&drivertype=1&x=20&y=13

TDG1 do you get the same where the logo comes up? or is yours dead?

read this tread in the middle is the solution
http://forums.afterdawn.com/thread_view....