HOw do I reset my moterola surfboard sbg6782-ac

http://arris.force.com/consumers/articles/General_FAQs/SBG6782-Admin-Login-Setup


if you have not changed the default password and user name !
it is listed on the web page on the above link

Go to wireless tab at top of screen and look up WPA Key or WEP key and make a note of what it is on 2.4 GHz frequencies as I think this will be dual band with 5 GHz as well but Ipad will run on 2.4 GHz only as it will be 802.11n as opposed to 802.11AC

Note if you changed the user name password or user name you will have to reset the router back to factory defaults but be aware everything defaults so ISP cable settings reset (would need ISP to tell you what they are and help set them back up)
(wireless settings change so you need ethernet cable directly into router to set up wireless)
Hopefully your still set up on the router on the default user name and password !

See step 2; it's a matter of just clicking the firewall protection to OFF, from the "set up firewall protection" menu.

Set Up Firewall Protection
You can set up firewall filters and firewall alert notifications on your wireless home network. You
can also block Java Applets, Cookies, ActiveX controls, popup windows, Proxies, and website
access. See Protection Level for more information.
To set the firewall protection level:
1. From any screen, click the Firewall-Protection Level menu link or click the Firewall menu
button on the SBG6782-AC Main Menu and then select Protection Level.
Figure 17 - Firewall Protection Level Screen
2. Click the Firewall Protection Setting drop-down button to select the firewall protection level.
Possible values: Low, Medium, High, or Off
Note: Selecting Off will disable firewall protection on your home network. Your computer(s)
and other Ethernet-enabled devices on your network will be at risk for possible attacks from
viruses and hackers.
3. Select each Web filter that you want to set for the firewall and then click Apply.

you should contact your Internet Service Provider to have it lock for you so it wont be accessed by others

have you installed drivers for your phone?
they will be on the cd that came with handset when you purchased it.
if have lost the cd or maybe never had one if handset was secondhand you can download from moterola's support. just google moterola downloads.

Check that the "block Internet activity" button on the top of the router is in "active" mode, not in "standby" mode.

Unplug the AC power from the modem -- that will reset it.

Contact your ISP -- they can remotely & electrnically access the cable-modem, and will trouble-shoot, and, if necessary, will replace the modem, for free.

hi
menu > settings > security > change lock code > apply master code in place of lock code and press ok > enter new code what you want

Try doing a hard reset on the Netgear router then powercycle it together with the modem

the only way is to reset your modem.

To reset the modem :

press and hold the reset button on the back of your modem for 15 seconds using any thin stick.

try to use the reset button
unplug it
remove from power ac source
then power on the modem and press the reset button together.

call your service provider and as them to send wap settings to your phone. follow instructions and install it. will ask for a code the code is 0000