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William Duncan Posted on Oct 29, 2014
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How do I clean a build up of dust behind the mesh on the cyclone shroud of my dyson dc59?

1 Answer

  • Official Brand Answer 2,572 Answers
  • Posted on Oct 30, 2014
AskDyson
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Hi William, it's Jack at Dyson.

It's normal for harmless static generated in use to cause fine dust particles to cling to parts of the clear bin and cyclone pack. This will not affect performance as airflow doesn't have to pass through this dust, and it's not necessary to remove dust particles from behind the mesh shroud. When you empty the machine after use, tapping the cyclone pack gently will help dislodge any clinging particles.

You can remove any fluff or debris from the mesh shroud itself by removing the clear bin. To do this, press the red bin release catch once as if you were emptying the machine. Then with the bin base still open, press the red release catch firmly a second time to disengage the clear bin.

How do I clean a build up of dust behind the mesh  - 25260487-pkv2cgujyifqzetveq41ao5v-5-0.jpg

A soft brush or a dry cloth can then be used to remove any hair or debris from the shroud.

Aside from this, the only other maintenance needed is to wash the pre-filter at least once a month using cold water without detergent:


Always ensure the filter is completely dry before replacing it in the machine - this may take at least 24 hours.

I hope this helps, but if any further guidance is needed you're welcome to give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

5 Related Answers

Anonymous

  • 310 Answers
  • Posted on Jun 18, 2008

SOURCE: My dyson cyclone assembly will not spin when it picks up dirt.

http://geeksquad.fixya.com/ThreadView.aspx?prdid=34171&thid=680773
My dyson cyclone assembly will not spin when it...
Posted by littleladysc on Jun 18, 2008
I have 2 dyson dc07. The cyclone assembly will not spin when dirt is picked up, but when I change them out the vacuum is fine, so I know it is the cyclone assembly. Any suggestions? Thanks!


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Dyson DC07 Bagless Upright Cyclonic Vacuum.

It sounds to me that you may have a clog but when you said you changed them out the vacuum is fine, so a couple of things, if the vacuum is still under a factory warranty of 1 or 2 years the cyclone assm still would be under a factory warranty. If it is over the 1 or 2 years then you would have to replace the cyclone assm but you may want to check with the Dyson Factory Tech Support / customer Service line as per the problem, and they can ship you the part from the factory or to check with your local vacuum cleaner dealer in your area and they may have one in stock or they can order one for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 [email protected]
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.


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Anonymous

  • 25 Answers
  • Posted on Sep 05, 2008

SOURCE: Dyson DC 17

yes clean with a jet wash

Anonymous

  • 4 Answers
  • Posted on May 30, 2009

SOURCE: How do I dmantle the Cyclone?

You don't! It is not meant to be dismantled. Just pour water inside it. Then let it dry out thoroughly, say, 3 to 4 days, including the filter.

Anonymous

  • 1 Answer
  • Posted on Oct 20, 2009

SOURCE: How do you clean out the cyclones on the Dyson?

http://www.ehow.com/how_5028186_clean-dyson-dc-cyclone-canister.html Just followed the procedure and it works great. A little messy and the canistar seal was tough to break apart, but it worked fine.

promo7uk

Lee Wright

  • 19 Answers
  • Posted on Jun 26, 2010

SOURCE: how do i clean my dyson root cyclone vacuum

believe it or not i would use a long paint brush with a opened bin linner,, to collect all the dust,,,

you can wash your blue filter in plain water and leave to dry as u would pots n pans on the side,,

when u have cleaned the area around the cyclone.. close your eyes and blow into the cyclone.. then use another large hoover to remove access dust and rubbish that was in the cyclone,

hope this helps reguards lee.

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Howto remove fine dust collected behind gauze mesh

Hi Gillian, it's Jack at Dyson.

Let me reassure you that it's normal for fine dust to cling to parts of the clear bin and cyclone pack, including behind the fine mesh shroud. This is caused by harmless static, and has no effect on performance as airflow doesn't have to pass through the dust.

To help prevent dust from building up, try tapping the cyclone pack firmly as you empty your machine. This will dislodge much of the clinging fine dust.

Please do not wash or submerge the cyclone pack, as this is likely to cause damage to your machine not covered under guarantee.

If you'd like any further help or maintenance/cleaning advice, just give the Dyson Customer Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).
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How do I take the barrel off a Dyson DC59 animal stick cleaner so I can clean it properly

Hi there, it's Jack at Dyson.

It's quick and easy to remove DC59's clear bin, which will allow you to remove any fluff or debris from the mesh shroud using a soft brush or dry cloth.

Press the red bin base release catch once, as if you were emptying the machine. Then with the bin base still open, press the same red catch down firmly a second time to disengage and remove the clear bin.

barrel-off-dyson-dc59-animal-stick-oxwm34v2ww5haas3o0iwr05r-1-1.jpg
When the clear bin has been removed, you can wipe the bin and the rubber seals with a damp cloth to remove any clinging dust. Make sure all parts are completely dry before reassembling the machine. Please do not wash or submerge the clear bin or cyclone pack - this can cause damage to your DC59 not covered under guarantee.

I hope this helps, but if you'd like any additional guidance you're welcome to call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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Dc59 I removed the clear canister but the inside with the chambers with a mesh cover are filled with a fine powder. How to I clean?

I have the same buildup of very fine, powderlike, dust/dirt particles behind the mesh screen.

I do not doubt your technological explanation as to why/how this accumulation has occurred but there is another issue created by this buildup and an concern to go with it.

The issue is that this accumulation literally stinks. We have 4 cats and a dog which is likely why there is such an odor. There must be a way to remove this stuff.

The concern is that, after putting up with the stinky Dyson and the continued accumulation, the "dust" will eventually completely fill the space behind the mesh screen. When that screen is completely filled is the only solution we have is to spend another $600 for a new Dyson?

The Dyson is not your typical disposable technology that we often buy today. We chose to spend the extra $ for the Dyson because of the spirit cleaning of the unit. Had we known the unit would, within 6 mos., begin to stink and would likely need to be thrown away within two years we would have purchased a less expensive brand.

Since we have learned now that Dysons are stinky and disposable units we can run it under water, let it dry and hope for the best?
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The shroud on my dc59 is full of dust is there any way of cleaning it

Hi Marian, it's Jack at Dyson.

It's normal for harmless static to cause fine dust particles to cling to parts of the cyclone pack after use. This won't affect performance as the airflow doesn't need to pass through this dust.

It's not possible to remove the mesh shroud, but you can clear any fluff or clinging debris from the shroud after removing the clear bin. In order to do this, press the red bin base release catch once to open the bin base. Then with the base still open, press the same red release catch firmly a second time to disengage the bin.

shroud-dc59-full-dust-any-way-cleaning-y55pbet4r2t5yihta4k1snnu-3-2.jpg

You can then use a dry cloth or soft brush to remove any debris from the fine mesh shroud. Please don't attempt to wash or submerge either the clear bin or the cyclone pack, as this could cause damage not covered under your Dyson warranty.

I hope this information is useful, but you're welcome to get in touch with our experts if you'd like further guidance. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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How do I dismantle my Dyson DC58 to clean all filter etc

Hi David, it's Jack at Dyson.

We'd advise against dismantling DC58 any further than is shown in the User guide. This could cause damage to your machine not covered under guarantee - meaning any replacement parts needed could be chargeable. However, you can wash the lifetime pre-filter following the steps shown in the video below:

We recommend washing the filter at least once a month, using cold water without detergent. Make sure the filter is totally dry before replacing it, which could take at least 24 hours.

To clean any fluff or debris from the mesh shroud, press the red bin base release catch once to open the bin base. Then with the base still open, press the same red catch firmly a second time:

dismantle-dyson-dc58-clean-all-filter-m43difmpidfjgfho0k5c5fgh-2-0.jpg

You can use a dry cloth or a soft brush to remove any debris from the mesh shroud.

It's normal for harmless static to cause fine dust particles to cling to parts of the bin, cyclone pack and behind the mesh shroud. This dust will not affect performance as the airflow doesn't need to pass through this. You should find tapping the cyclone pack gently when emptying the machine will help dislodge any clinging particles.

I hope this helps, but for further advice you can call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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Why does my dyson filter smell of dog *** when i let it dry before replacing it after washing

Hi there, it's Jack at Dyson.

As you'll probably be aware, DC59 has one washable filter, engineered to last the lifetime of the vacuum. We recommend washing this at least once a month using cold water without detergent, as shown in the video below:

Always allow the filter to dry completely before replacing it - this may take at least 24 hours. Replacing the filter when damp could cause damage to the machine not covered under guarantee, and could also contribute to any odour coming from the vacuum. It may help to place the filter somewhere warm to dry, such as by a radiator, in an airing cupboard or on a sunny window sill.

Please note, the cyclone pack and clear bin should never be washed or submerged in water as this could cause permanent damage to the vacuum. However, it is possible to separate the clear bin from the cyclone pack as shown below. You can then use a soft brush to remove any fluff or debris from the mesh shroud, and you can wipe the inside of the clear bin with a damp cloth to remove any clinging dust particles. Make sure the bin is completely dry before reassembling.

161cd10e-29a4-4d03-9923-be2e9e215818.jpg

I hope this helps, but if you'd like any further advice on cleaning or maintaining your DC59, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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Hi there, it's Jack at Dyson.

DC59's filter should be washed at least once a month, using cold water without detergent, as shown in the video below:

Allowing the filter to dry completely for at least 24 hours should help with any odors. You can also remove the clear bin from the cyclone pack, allowing you to remove any dust or debris from the mesh shroud using a soft brush or dry cloth:

ea3773cf-43cf-438b-8a38-de7813b1d8b6.jpg

However, please do not wash or submerge the cyclone pack itself as this is likely to cause damage to the machine not covered under guarantee.

If you wanted to order a replacement the cyclone pack with a new one, I would encourage you to contact our experts directly. Along with the cyclone pack, we would need to send you the separator tool needed to remove the cyclone pack from the main body of the vacuum. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US) or 1800 239 766 (AU).
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CLEANING BEHIND THE CYCLONE MESH
1. Detach the Cyclone and bin from the main body as you would when emptying.
2. Standing over a bin. empty the contents of the cyclone by pulling the bin flap release button upwards.
3. Whilst the flap is still down detach the bin from the cyclone by pushing up the button on the middle of the cyclone.
4. Sit the bin to the side as you dont need to use it.
5. Get a pair of pliers
6. Use the pliers to pull the fins from the bottom of the cyclone. 1 by one you will hear them click out of position. When you pull the 4th and final fin the baffle will detach and you will then be able to clean the baffle and also the cyclone.
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