Question about HP Officejet 5510 All-In-One Thermal Printer

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Number of copies stuck on "9"

The automatic setting for "number of copies" is stuck on 9. I can reset that number manually .. and I have to remember to reset it every time I print. Otherwise I get 9 copies. I have looked for some place in the HP software to change the automatic setting, but can't find one. P.S. My computer is an Intel Mac

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Re: Number of copies stuck on "9"

Not good. sounds like the printer memory got blasted, and stuck on number 9(remember the old Beatles White Album with that)? any rate, you may need to reset bios on pc and printer. had some power glitches lately, by chance?

Posted on Feb 06, 2008

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My printer prints multiple pages even though number of copies in setting shows 1

Try looking here: open your printers fax folder. Your printer should be listed here, right click on it and select properties. Now click on the advance tab. There should be a printer defaults button, click on it. Make sure your copies number is set to 1. Then click ok on each window and close.

Hope this helps

Feb 13, 2012 | Dell 1320c Laser Printer

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Copier will not operate

May want to check that default setting have been set for number and black and white, utilty then default settings reset to factory

Jun 22, 2009 | Minolta CF2001 Copier

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To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

Apr 22, 2009 | Printers & Copiers

1 Answer

Printing too many pages

try this touch add functions key then printer settings one option should be number of copies make sure it is set at 1

Jan 21, 2009 | Canon imageRUNNER 5000 Copier

1 Answer

How can i download users' manual. I need to get the automatic "9" out of the outgoing fax number.


Inserting a dial prefix A dial prefix is a number or group of numbers that are automatically added to the beginning of every fax number you enter at the control panel or from the software. The maximum number of characters for a dial prefix is 50.
The default setting is Off . You might want to turn this setting on and enter a prefix if, for example, you have to dial a number such as 9 to get a telephone line outside of your company telephone system. While this setting is activated, you can dial a fax number without the dial prefix by using manual dial. For instructions, see Using manual dial .
To set the dial prefix
  1. On the all-in-one control panel, press Menu .
  2. Use the < or the > button to select Fax setup , and then press c00597634.gif .
  3. Press the > button once to select Fax Send setup , and then press c00597634.gif .
  4. Use the < or the > button to select Dial Prefix , and then press c00597634.gif .
  5. Use the < or the > button to select On or Off , and then press c00597634.gif .
  6. If you selected On , use the alphanumeric buttons to enter the prefix, and then press c00597634.gif . You can use numbers, pauses, and dialing symbols.
To get the manuals visit the following link:

Nikhil Gedam

Dec 16, 2008 | HP LaserJet 3050 All-In-One Printer

2 Answers

Copy limit

the only way is to goto additional functions > System Settings> dept I.D > set a user code and password, then you can set a copy limit per user id, once a copy limit is reached you have to reset it or create a new user I.D. Thats the only way, you can also get reports on how many copies each I.D has done..

Hope this helps

May 16, 2008 | Canon imageRUNNER 3300 All-In-One Laser...

1 Answer

Removing fax prefix

it's in your settings..usually, it will say 9,,1 etc...just remove the 9 and commas..

this link might be of some help to you

Feb 28, 2008 | Printers & Copiers

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