Question about Fax Machines

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I can't receive and send fax


I have a modem connected from a wall jack and the wireless router connected to my modem and my computer connected to the router using ethernet wire and my all in one printer that can fax is connected to my router using usb cable, some technician advised me to buy a splitter, is my set correct? please help me how i can receive and send fax.

Thank you in advance.

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Re: i can't receive and send fax

The splitter the technician is referring to goes on the wall jack. One should have come with the "modem" installation package.
Take a regular telephone cord and plug one end into the splitter and the other into the line jack on the Fax/printer.
When your done you should have two phone cords connected to the splitter - one going to the "modem" and the other to the printer.

Posted on Nov 11, 2007

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What does it mean when my Muratec Fax Machine says DHCP Server Did Not Respond and it will not send or receive documents?

DHCP is the way systems on a network get an address from the network. In a home environment, that's usually done by the router. Unless your fax machine is attempting to send faxes via the internet (rare), that isn't why your machine can't send or receive a fax. If you're talking about sending a fax from your computer, then not having an address is indeed the reason you can't send a fax from your computer.
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Make sure the phone line from the wall is plugged into the "line in" jack on your machine

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We cannot send or receive a fax - no settings were changed


If you can not send or receive faxes the machine most likely is not getting a dial tone.
Start by unplugging the telephone cable from the machine and from the wall jack and then plug it back in. Make sure you are reconnecting the telephone cable to the correct jack on the fax machine.

If this does not help, try using a different telephone cable or try connecting to a different wall jack.

If there is still no dial tone and the machine does not work, I recommend trying it in a completely different location. If this still does not work then you can safely say that the machine is broken.



Nov 08, 2010 | Samsung SF-5100 Plain Paper Laser Fax

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I cannot send faxes on my HP 700. When I call my fax number it does not ring or answer. The unit is plugged in and the screen has normal information. It does print out sending failures.


If your fax does not ring when you call the number then it is not properly connected to the phone line.
Try checking the connections on the fax and to the wall jack; make sure the phone cable is connected to the correct jack on the fax machine.

If this is all good and still no ringing, then you should try another telephone cable or try connecting the fax to another phone jack. The modems and jacks on fax machines rarely break down but if you have tried different wall jacks and different phone cables then you can finally assume that the fax machine is broken.



Nov 07, 2010 | Fax Machines

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The fax will not send or receive. The digital

Make sure the telephone wire is plugged into the line jack (not ext jack) and should go straight to the wall, without splitters or extensions. If you still cannot send a fax, try another wire or jack

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My fax machine wont send or receive faxes any suggestions?

If it is properly connected to the jack in the machine and the wall, and it won't send OR receive...then it's NOT a simple problem, because nothing else need be done for the machine to at least "send" a fax.

Dec 15, 2009 | Ricoh FAX1180L Laser Fax

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I got a new modem/router and now my fax does not have a dial tone. It is a Lexmark 4200

Fax cable should be plugged into the wall (phone jack) - not the router. Only the printer cable should be plugged into the router

May 06, 2009 | Fax Machines

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what does the display reed. To receive fax automatically the display needs to reed
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make sure the phone cord from the wall jack is from the wall to the line connection MOT THE EXT. CONNECTION on the fax ( nothing in between the wall & fax )

hope this works

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Try unplugging the machine for 10 seconds, normally HP's will tell you if the have a bad modem ("checking phone line").

Plug a regular phone into the wall jack and listen for a dial tone also make sure the phone cord is plugged into the LINE port of the fax not the phone icon port.

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Yes. try bypassing the router by plugging your phone directly into the phone jack, and have someone send you a test fax.
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Very common occurance. Glad you mentioned the router or I would have sent you down a long winding path LOL.
You are suffering a low signal issue.
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