<!-- from fixya rte -->How can I get a copy of a receipt - Android Apps

To set the SAM4S ER-380 cash register to automatically print a second copy of the receipt after a transaction, you need to follow these steps:

1. Turn on the cash register and press the MODE key until you see the REG mode.
2. Press the PROGRAM key and enter your password (the default password is 0000).
3. Press the 3 key for PRINTING.
4. Press the 1 key for RECEIPT.
5. Press the 3 key for AFTER PRINT.
6. Press the 1 key for DUP (Duplicate Print).
7. Press the CASH key to save your changes.

Now, the cash register will automatically print a duplicate receipt after each transaction.

Probably you should use a printer that uses 2 or 3 part paper so that when you print, the receipt will have a copy. Look for a printer like Epson MX 80. That should solve your problem

To disable receipt printing:

• Press the Rcpt/PO key in the OP X/Z position. This key toggles the receipt printing status ON andOFF.
• To check the receipt printing status, turn the mode switch to the OP X/Z position or press the CL key in the REG mode.
  
• When the function is in the OFF mode, the receipt off indicator “_” illuminates.

To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function in the OFF
mode, press the RCPT/PO key. This will produce a receipt. If more than 50 items were entered, the receipt will be
issued in a summary receipt format. Your register can also print a copy receipt when the receipt ON/OFF
function is in the “ON” status.

The following is the process to stop customer receipt printing. It will also describe how to print an individual receipt on demand. Best of luck and thank you for using Fixya! Kindly return to rate this solution.
Greg

Receipt ON/OFF function

You can disable receipt printing in the REG mode to save paper using the receipt ON/OFF function. To disable
receipt printing, press the Rkey in the OP X/Z position. This key toggles the receipt printing status ON and
OFF.
To check the receipt printing status, turn the mode switch to the OP X/Z position or press the lkey in the REG
mode. When the function is in the OFF mode, the receipt off indicator “_” illuminates.
The register will print reports regardless of the receipt state, so the paper roll must be installed.
"To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function in the OFF
mode, press the Rkey. This will produce a receipt. If more than 50 items were entered, the receipt will be
issued in a summary receipt format. Your register can also print a copy receipt when the receipt ON/OFF
function is in the “ON” status."

The following is the method to turn the receipt printing on/off:
Receipt ON/OFF function
You can disable receipt printing in the REG mode to save paper using the receipt ON/OFF function. To disable
receipt printing, press the Rkey in the OP X/Z position. This key toggles the receipt printing status ON and
OFF.
To check the receipt printing status, turn the mode switch to the OP X/Z position or press the lkey in the REG
mode. When the function is in the OFF mode, the receipt off indicator “_” illuminates.
The register will print reports regardless of the receipt state, so the paper roll must be installed.
To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function in the OFF
mode, press the Rkey. This will produce a receipt. If more than 50 items were entered, the receipt will be
issued in a summary receipt format. Your register can also print a copy receipt when the receipt ON/OFF
function is in the “ON” status.

All the best!
Greg

D4K2X-CD7DV-76KBD-T98QQ-6WRM

Usually when you copy from one system to another, you also need to copy credit.pcc and config.pcc. The config holds various settings for hardware and such, and the credit holds the account information and indexing for multiple merchant accounts. If you are using a newer version of pcc, I would also copy over the mds.pcc, as this holds info for cashiers and more importantly, passwords.

Hi.
It doesn't look like this model can do it. Copy receipts are usually not available on low end models as the memory is insufficient. You can take a journal reading while you are in a sale though. If you press the receipt button before you press a payment button, it should print the current sale. It just won't show how they paid. You can still print a normal receipt after the sale. If you want to track every sale and see where staff are going wrong, just print the whole journal out at the end of each day (I think it is 700 . X TL)

Mark

I believe this might help, not exactly familiar with this exact model but here it goes.
Receipt ON/OFF function
When you use the printer to issue receipts, you can disable receipt printing in the REG mode to save paper
using the receipt ON/OFF function. To disable receipt printing, press the Rkey in the OP X/Z position. This
key toggles the receipt printing status ON and OFF.
The register will print reports regardless of the receipt state, so the paper roll must be installed.
To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function being OFF
status, press the Rkey. This will produce a receipt. However, if more than 30 items were entered, the
receipt will be issued in a summary receipt.
Copy receipt
You can print a copy receipt by pressing the Rkey when the receipt ON/OFF function is in the “ON” status.
To realize this function, you must enable the function. Please refer to page 62 (Job code 63).

Greetings kevin r,

In order to obtain a copy of a receipt, I would suggest calling 1-888-BestBuy and speaking to receipts department or Consumer Relations.

Thank you!

Dorothy
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