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Mike McLean Posted on Oct 24, 2014

My printer is showing an error code 3524 (paper jam) yet there is no paper jammed. It says press OK to continue, but just instantly returns to the same message. It does seem that the cartridge head is

My printer is showing an error code 3524 (paper jam) yet there is no paper jammed. It says press OK to continue, but just instantly returns to the same message. It does seem that the cartridge head is not responding. How do I resolve this?

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Richard Wakeland

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  • Posted on Dec 11, 2014
Richard Wakeland
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Had the same problem it only happened when i turned the ac off . humidity i guess. i started buying paper made for a inkjet cost a little more but it seems like it helping.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 28, 2009

SOURCE: kodak #G600 printer dock/roller won't pull paper through

I read this solution to a problem someone else was having which was similar to my problem. I wiped off the roller with a damp cloth, made sure it was dry and that's all it took to allow the roller to be able to start to pull the paper through. - thanks for the help!

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Anonymous

  • 295 Answers
  • Posted on Oct 20, 2009

SOURCE: Kodak All-in-one Printer has Paper Jam problem

Go to kodak.com/go/itg and follow the step by step troubleshooting. If you still get the same error,Time to contact Kodak at 1800 421 6699 and Your printer will be replaced free of cost.

Anonymous

  • 30 Answers
  • Posted on Sep 24, 2010

SOURCE: Paper jam press ok to


To resolve this error:

  1. Open the printer access door.
  2. Disconnect the power adapter from the printer.
  3. Gently hold both sides of the carriage, located immediately behind the printhead, and make sure the carriage moves freely.
  4. Remove the printhead and ink cartridges.
  5. Reinstall the printhead and ink cartridges, making sure each clicks into place.
  6. Connect the power adapter to the printer.
  7. Turn the printer on, if necessary.
  8. Close the printer access door.

If the error continues, contact Kodak.

Anonymous

  • 1 Answer
  • Posted on Jan 14, 2011

SOURCE: My kodak All-in-one printer ESP9 goes instantly in

Had same issue with my ESP 9, called up the kodak support lines and spoke to them over the phone, getting a replacement sent out free of charge and I've owned this for 1 year and 4 months and only had one prior printer jam which righted itself in the past. Seems like ESP 9's are prone to the unfixable printer jam.
Best bet call kodak and get it sorted.

HansPP

Hans Pearson

  • 2510 Answers
  • Posted on Jan 28, 2011

SOURCE: error code 3528 keeps coming

Check the complete paper path very carefully, it only takes a small fragment of paper stuck somewhere to signal a paper jam. Also check that the paper sensors have returned to their normal positions. See that the printer has not picked up a second sheet of paper and this is somewhere in the path.

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