I HAVE THE SAME PROBLEM.
I'M DESPERATE!
HELP!
I just pulled apart the camera, everything inside was intact. No cogs broken. couldnt find anything to fix (not a camera expert by the way).
In desperation even put some WD40 on the lens barrel - still no luck.
Camera turns on - barrel is stuck out. Wont zoom, wont go back in and wont take a photo.
Daughter's camera and she says she didnt drop it but just saw it on her desk with the lens out...
Would be good if someone could shed some light on the problem.
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