Question about Lexmark X3470 All-In-One InkJet Printer
Ditto, Ditto, Ditto
We tried to change the cartridge for the first time and it will not register, telling us that the cover door is open.
It is under 6 months old
With the help of google here is your answer
Your arm of cover sensor has fallen off'
It is the switch fallen to bits
THis bit falls off
How yours looks
How it should be, or can be if you put it together again.
It might be possible to snap the part back on without partial disassembly, or simply shove something in there to hold the sensor in the 'closed' possition (If you lose a finger or two using this method, don't blame me)
The lid sensor is a tiny microswitch that is on the main circuit board...there is a white nylon lever arm snapped onto the switch.
if the lever arm falls off (like mine did) the 'cover open' error will last forever.
This may (or may not) be possible do fix without some disassembly. This lever arm should stick up through a rectangular hole that's approximately 1/2" to the right of the print head (assuming print head is parked in the middle) and behind it.
Most likely if your lever arm has fallen off, shaking the printer gently upside down with the cover open will allow it to fall out.
Now if you are a dentist or a surgeon, snapping the lever bit back on is no problem without taking anything apart.
I am neither. For the brave (of foolish) ones who like to do surgery, here goes. Here's how I took mine apart....if yours breaks into a million bits, don't blame me.
0) unplug the power and take the scanner cover off.
1) release the 'kickstand' from the scanner by prying and squeezing it with pliers until the two prongs pop out (or crack and break)
2) detach the scanner hinges by prying/squeezing with pliers until they pop off (or crack and break). (CAUTION: read step 3 below first...don't just yank the scanner off without reading step 3)
3) Carefully unplug ribbon cable and other connector to scanner and set scanner aside.
4) remove screws at front of beige plastic part....pry at the back carefully and this will pop off....sending the screws flying if you left them loose in their little wells. Don't worry, there are only two of them that really do anything anyway.
5) Look towards the rear of the printer and you will see the circuit board and the 'hole' where you can see the sensor, and possibly your white nylon lever arm lying pathetically down in the bowels of the printer.
6) Retrieve and Carefully snap the nylon lever arm back on, and think nasty thoughts about the brainiac who designed that part.
reverse the above steps. Put at least most of the screws back in, or the front panel may fall off at a later date.
Take care to GENTLY plug the ribbon cable and the other scanner connector back in, making sure it's seated all the way. Try not to bend or kink the end of it, or it will be toast.
Good luck, and happy lexmarking.....
Posted on Dec 28, 2007
Thank you for the photos (I am a visual person). I was able to take my printer apart and fix it. The only difference was the Lexmark that I have has a black arm instead of the white one you showed. It all works the same and I am printing again.
Posted on Oct 14, 2008
This really helped I ended up putting a paper ball with tape and COVER UP went away!!!!! THANK YOU!!!!!!!
Posted on Jun 05, 2008
I rolled up some tape and jam it with a pen, so that it would stick there and found that it worked. You don't need the bottom of the pen. use any thing that will push the tape in place. mommy64
Posted on Apr 22, 2008
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Posted on Jan 02, 2017
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That flashing pattern is consistent with a stuck carriage. Here is a copy/paste from HP concerning the 5000 series and your flashing lights.
The print cartridge carriage is stuck.
1. Open the top access door on the printer.
2. Remove the ink cartridges.
3. Close the cartridge flaps after removing the ink cartridges.
4. Turn the printer off, then on again.
5. Replace the ink cartridges.
6. Close the top access door. Issue
The Resume light continues to blink after the cartridges are released.
The carriage is stuck or makes a grinding noise.
1. Lift the top cover to the printer.
2. Turn the printer off and then on again.
3. Unplug the power cord from the back of the printer when the grinding noise starts. Unplug the power cord from the wall outlet.
4. Move the carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct).
5. Take out the cartridges and close the top cover.
6. Reconnect the power cord to the back of the printer. Plug the power cord to the wall outlet.
7. Open the top cover, reinstall the cartridges, and then close the top cover.
Oct 23, 2007 | HP DeskJet 5550 InkJet Printer
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