Question about HP LaserJet 2840 Printer
Ever since we have installed this printer it has issues printing multiple pages - usually 3 or more.
It prints a few pages and then stops with a message on the LCD screen 'page too complex'
Any other users have this problem?
The device could not print the current page because of its complexity.
Press ENTER to clear the message.
Allow the device to finish the job, or press CANCEL to cancel the job.
Lower the USB speed on the product by turning off "High Speed USB". Following are instructions on how to do this from the Secondary Service Menu:
To access the Secondary Service Menu press the Menu button.
Now press the #2 button and use the < arrow to navigate to the High Speed USB selection.
Press Enter and then use the arrow key to go to Off and press Enter again.
Press the Cancel button twice to exit the Secondary Service Menu.
Posted on Apr 09, 2008
Thanks Sawan! We've been having this problem in the office every since we got this printer and you saved me soooo much aggravation! I adjusted the USB Speed and it works perfectly. Thank you!
Posted on May 22, 2008
Thanq so much dude..its working for me too...
Posted on Jan 06, 2010
Hey there. Either adding memory to the printer or limiting the USB speed was a solution in all my cases.
Posted on Mar 18, 2008
I've not seen that particular message on the 2820 I'm responsible for. Usually a 'page too complex' error on a LaserJet printer indicates more memory needs to be added. Probably another 64 meg in this case would be fine.
My problem with the 2820/2830/2840 series is they make way too much noise for an office or home environment.
Posted on Nov 11, 2007
Turn printer on.
On your printer, press the Menu button
Press 2 (on the fax dial pad)
Press the right arrow (next to Enter button) until you arrive at "High Speed USB.
Press right arrow to select "Off."
Press Enter again.
The printer will reboot automatic.
I hope this help!
Posted on Feb 13, 2015
I have 2840 that shows the page too complex when trying to copy, just get about one inch of print. Also doesn't want to print from computer most of the time, and no scan function. I tried all of the fixes and no change. Even took it apart and checked the capacitors in power circuits which is usually what goes bad and causes strange problems. Also pulled all plug in wires and put back in since this is anothewr problem I have run into. I think it has a bad brain since it has been working fine for many years and I haven't changed anything.
Posted on Apr 13, 2013
OMG. Thank you so much. This worked just fine. Whoever you are that posted the solution the first time around I really appreciated. The printer is finally doing what its suppose to do. All it needs to do again is scan and transfer pictures on a Mac. Thanks for the tip. By the way HP support sucks. this is not a cheap machine and the support you get from them is not cheap either. If they ever go out of business the will not be missed here in Everett, Washington. Thanks again.
Posted on Feb 11, 2012
The solution 7 is the correction on the printer writed by sawan today i correct this problem in my printer the same mesage
Posted on Jan 21, 2012
Its a very helpfull solution just fixing the usb speed and its start working normal.
Posted on Jun 11, 2011
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