Question about Canon PowerShot SD850 IS Digital Camera

1 Answer

Lens will not close

Cannon SD850 IS one month old. The lens will not close. When you turn on the camera it says lens error, restart camera

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  • GregPing Feb 09, 2008

    Unfortunately we dropped the Canon SD850 on a carpeted floor, and now it dislpays this error when we try to turn it on: "lens error, restart camera". We were hoping someone may have had the same problem and found a fairly simple fix without needing a technician to repair it.
    Thanks!

  • Anonymous Feb 14, 2008

    I have same issue with my camera ( i dropped it :( on a wodden floor )

    How much did this cost for repair in cannon outlet

  • kathy39 Mar 28, 2008

    I have not dropped my camera and it is giving me the same error message. Is their anything I can do? Where do I have it repaired?

  • Raquette Mar 29, 2008

    Our Cannon SD850 IS six months old. When you turn on the camera it says lens error, restart camera. We have changed the battery and tried turning it on a dozen times now but the lens appears to be stuck. The camera was not dropped or mishandled in any way. It has been kept in its padded case when not in use.

  • Lemon2 Apr 06, 2008

    Same problem!!!  It's so aggravating!  It's only one month and a couple of days old.  We too have kept in the case when we aren't using it.   When you pay that much for a camera you want it to work!!!



  • Anonymous Apr 17, 2008

    my lens will not open. The same description as everyone else.

  • alaney00 Jun 07, 2008

    same as everyone else...lens wont work right. I keep getting the lens error restart message. camera 3 months old, never dropped.

  • Anonymous Jun 09, 2008

    LENS IS HALF WAY OPEN AND WILL NOT CLOSE OR TAKE PHOTOS.



    IT KEEP'S SAYING "LENS ERROR, RESTART CAMERA"????



  • Anonymous Jun 10, 2008

    Cannon SD850 IS one month old. The lens will not close. When you turn on the camera it says lens error, restart camera.

  • Joann Boston
    Joann Boston Feb 21, 2014

    i never drop my camera it just stop working.

  • Joann Boston
    Joann Boston Feb 21, 2014

    i never drop this camera it just stop working.

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  • 217 Answers

Defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes wrong with the camera. You need professional service to fix it.

Posted on Nov 12, 2007

  • Joann Boston
    Joann Boston Feb 21, 2014

    were can i get help to fix it? i live in missouri.

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1 Answer

When you try to turn on camera you get a message saying lens error, restart camera


It shows that the System Control Section got faulty needs to be fixed technically, i advised to take it to the nearest cannon service center for assistance.
Good Luck

Dec 07, 2010 | Canon PowerShot SD850 IS Digital Camera

1 Answer

When I try to turn on my Canon PowerShot SD850 IS, I keep seeing: Lens Error, restart camera. Is there anything I can do to fix it, or must it be replaced? Thanks so much!


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Feb 18, 2010 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Lens wont close.


did you try and take the battery out and outting them back in
might be worth a try

Feb 08, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

My canon SD850 IS digital camera is not even a year old and well taken care of. I thasnt been dropped and is already broken? What do i do...everytime i turn it on all of the sudden the lense is stuck poped...


Take a look at the suggestions at the top of page 122 of the Advanced Camera User Guide. The suggestion is that the cause may have been that the camera was still on when the memory card/battery cover was opened. Try closing the cover and then turning the camera off and then on again. Hope this helps.

Jack

Nov 26, 2008 | Canon PowerShot SD850 IS Digital Camera

3 Answers

Canon SD 850 says lens error,


There could be a number of reasons for the lens error. ie. . sand in camera, impact damage etc. Typically the lens can be dissasembled and repaired by a competent camera repair technician. If you are certain that you did not damage the camera in any way I would send it back to canon for a warranty repair. If you however think you could have damaged it you are probably looking at around $100 to repair the camera. Hope this helps!

Jun 09, 2008 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Canon PowerShot® SD850 IS


Hi

what you are seeing is a generic message that means there is some sort of problem with the lens, it could happen in many different ways such as sand or dirt in the lens gears.

If your camera is less than a year old, please call Canon and have them fix it under warranty!

If your camera is more than a year old and out of warranty, a couple solutions would be to either buy a defective camera online and make one good camera from the two if you can do that sort of thing yourself, or secondly have it repaired by somebody.

Don't bother trying to send the camera to Canon for repair out of warranty (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Parts are not cheap to buy from them.

I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam com, feel free to check us out, we are on that big auction website also (I don't plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.

We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.

Hope this helps,

Thomas
Darntoothysam com

Mar 30, 2008 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Lens will not close


Hi

Your camera is still under warranty, and what you are seeing is a generic message that means there is an error with the lens operation. Please call Canon and have them fix it for you for free!

For others who's cameras are not under warranty, you will need to have your lens repaired or replaced if you get the error messages mentioned above.

A couple solutions would be to either buy a defective camera online and make one good camera from the two if you can do that sort of thing yourself, or secondly have it repaired by somebody.

Don't bother trying to send the camera to Canon (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Parts are not cheap to buy from them.

I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam, feel free to check us out, we are on that big auction website also (I don't plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.

We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.

Hope this helps,

Thomas
Darntoothysam com

Feb 23, 2008 | Canon PowerShot SD850 IS Digital Camera

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