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Anonymous Posted on Oct 12, 2014

My whirlpool duet stacking washer wont spin or drain. i tried to do it manually as described in my owners manual with no luck

1 Answer

Jorgie the appliance guy

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  • Whirlpool Master 5,639 Answers
  • Posted on Apr 03, 2015
Jorgie  the appliance guy
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Joined: Dec 20, 2014
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Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.
Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Transmission or clutch assembly not engaging due to going out or slipping.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

5 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Nov 09, 2008

SOURCE: Whirlpool Duet-Error code F 02/wont spin and drain

Yes...the "F02" error code is a "Long Drain" error. The washer will not spin if it cannot drain the tub, first. The following link explains how to diagnose and correct the problem:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

In most cases this is nothing more than a clogged drain pump. Folow the steps outlined in teh link provided on how to check and clear the drain pump and drain lines. Now...it does not take much to damage these pumps. If anything has been left in the pump for a significant period of time it can cause irrepairable damage to the pump impeller and/or motor. The result: a drain pump that MAY run, but won't actually pump anything.

If this is the case, you will need to replace the pump. Replacements can be obtained at searspartsdirect.com. Just type in your COMPLETE model number and look under the "Pump and Motor Parts" heading for item number 10. This next link will provide you with the steps necessary to replace the pump (if required):

http://www.fixya.com/support/r401845-replacing_drain_pump_whirlpool_duet

I hope you find this information helpful. Let me know if you require additional assistance.

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Anonymous

  • 121 Answers
  • Posted on Nov 29, 2008

SOURCE: whirlpool duet sport washer 3.6 WFW8410SW cycle will not start

set it to spin dran cycle and select no spin and push the rinse hold button 4 times it should read c00 on the dis play and go thew to c08 it will lock the door frist and then go thew all the cycles it will flash on a c# that has trouble

aborcass

Ron Coons

  • 2651 Answers
  • Posted on Mar 04, 2009

SOURCE: whirlpool duet washer will not spin. pump drains

"low humming noise??" soundslike the pump trying to pump, did you try removing the lower acess panel and physically cleanout the drain pump filter?? sondsas if its still trying to empty water

Anonymous

  • 34 Answers
  • Posted on May 20, 2009

SOURCE: washer won't drain or spin, get F2 error

Hello hernandez160,

The "F2" error is referring to excessive drain time. Unplug machine before working on it. Remove screws on bottom of lower panel and remove panel. The drain pump is behind the panel, It has a large round door on it, turn counter clock wise by hand to access pump clean out. Have lots of towels ready. Remove anything from pump (usually kids socks or small clothing articles). If nothing in pump clean out remove suction boot from drain pump and check there. If nothing there blow through the drain hose from the pump side to check if anything is stuck in the hose. If that's clear check the electrical connection on the pump, make sure nothing is loose or broken at the connection. If all this checks out good and it still wont work you probably have a bad pump and it will need to be replaced. If you do find something was blocked or clogged due to small clothing articles I would recommend a garment/lingerie bag to keep all the small stuff together during the wash cycle. Hope this helps to fix your problem. Please remember to rate this and every solution you get.
Thanks,
edgin96

I’m happy to assist further over the phone at https://www.6ya.com/expert/ryan_7b238a1b08d97b98

Anonymous

  • 1 Answer
  • Posted on Jul 20, 2009

SOURCE: Whirlpool Duet Washer Trouble Code F25

TOP SOLUTION
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!

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http://www.searspartsdirect.com/partsdirect/user-manuals/27552/lhw0050pq4-whirlpool-parts-residential+washer-manual
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On that type of washer the door lock is wired in series with the water level switch and if water remains in tub the door lock will not power up and unlock..what you can try is (if havent already done so) is select the drain/spin only cycle and when the water has drained the door should unlock
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How do I get my duet to drain and spin only. I do not want to rinse.

I have a Whirlpool Duet, though possibly a different model. I had the same question. I finally figured it out. On p. 14 of the manual, there is a section "To drain the washer manually". This says to select the RINSE/DRAIN & SPIN cycle and deselect the EXTRA RINSE option. In this case it cancels ALL rinsing for the cycle. This is how you get a spin-only cycle! Talk about idiotic, obscure user-interface design and bad manual writing!!! Didn't they think people would want clear instructions how to get a spin-only cycle?

If you have trouble with things being too wet after washing & needing an extra spin, you should try lowering the spin speed when you wash. This is what the BULKY setting does. If you have an unbalanced load, the washer cannot get up to the high spin speed the normal cycle calls for, and it is so dumb that it gives up and gives you a soaking wet load at the end instead.
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it's probably the timer or a cold-water supply problem:

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  • It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.
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I guess electric door lock just stacked. To prevent door breakage call to your local appliance repair company.











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