I have an eziset550 toploader and it will npt

should be a cover to remove then remove bolt

The Agitator In your washer has two parts. The bottom half will move back and forth. The top half (spindle) will move in one direction (clockwise). Most of the scrubbing or washing is done by the bottom half of the agitator. The spindle is responsible for pulling the clothes down from the center and sending them to the bottom where they will be scrubbed. As the clothes circulate, they will all be washed.

Some agitators at the top have a plastic lid that has a bolt under it holding the agitator in washer. Take the bolt out and agitator should come out of washer.

try bumping the agitator side ways with your hand in several places then lift out. It is on a course spline and may take a bit of effort at first.

this sounds ilke its in a delicate cycle or fabric care cycle...did you try putting this in normal or regular wash are the speed selectors set to fast/fast...let me know if this does not help...

check the bell under the adgitator if ok transmission

if it is a topload u have a bad transmission thats what broke the belt was trying to spin and couldnt

Pull up hard on the agitator. It will come up.

Simply pull up on it very hard.
It will come off.

Depending on type of washer, typical top load Maytag, motor turns in opposite direction for wash and spin. Your problem will no doubt be the transmission.