Question about Apple iPhone Smartphone

1 Answer

FA 501apple Iphone....

My new Iphone won't go dark unless I turn it off or do sleep mode! my number comes up restricted when I call people..(that's never happened on any other phone, I've had AT&T/Cingular for years, and had lots of phones) and lastly, my voicemail is set up, but callers are asked to enter the 10 digit mailbox nubmer they are one will call me anymore!
Please HELP! I'm just a gal with a new Iphone and no one to help me!!

I've had two replies so far, no help at all...anyone else have any ideas?

Posted by on

  • tj88308 Aug 25, 2008

    my voicemail is telling people to enter the ten digit number they are trying to call then tells them the system does not recognize the number.

  • kamicon Mar 16, 2009

    I have the same issue and have tried taking out the SIM card, setting up my voicemail again, and have restored my original iPhone settings. I've spoken with both apple and AT&T support but so far they can't help me. I've got an appointment at a local apple store tomorrow and will post an update if they are able to fix the issue!



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Being that this question is so old. I'm gonna answer it for those that may face this problem today.

For starters. The dimming of the screen.
The dimming happens under the control of the auto lock of the screen. When it dims that means it's gonna "sleep". However the phone is still 100% functional in Sleep mode.

To change this setting you want to go to Settings, then General, tap Auto Lock, and change it as you wish.

Now to making your caller id show up again.
Go to Settings, then Phone, then tap Show My Caller ID and make sure it's On.

Those are the methods to fixing that problem. If those have been done and the problem still persists, then there's something more wrong with the phone

Posted on Aug 26, 2011


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