Question about Balance CM2019 19" LCD Monitor

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Monitor will not change resilution or screen size.

I have had this monitor for about 1 year and 6 months. it has been working with no problems tell this week. when i turned it on this week the screen size was640 by 480 pixels and 4bits of color quality. i allways have it at 1024 by 768 pixels and 32 bit color quality. so i go to display properties and try to change it back. but when i hit apply or ok it resets to 640 by 480 pixels and 4 bit color quality. i do not know what to do can some one help me.

my e-mail is

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  • X_DS_X Nov 12, 2007

    it corrected its self after a few days of being off. it dont make sence but it works fine now..

  • lionsoftball Jan 17, 2009

    i do not have anything but 4-bit color quailty and my screen can not go any higher than 640x400. to help me fix this problem email me at



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Sounds like your ether running the computer in safe mode are you need to reinstall your graphics card driver.
If you are running it in safe mode which I seriously doubt then it should say Safe mode in the corners of the screen and all you should have to do is restart the computer and everything should be ok

More likely your graphics card driver is messed up for some reason.
the easy way to update and fix the driver is to go to the manufacturer of the graphics cards web site and download the newest driver

to check what card you have go to display properties, the settings tab , click advanced then click the adapter tab and it should tell you what type it is.

when you know what brand and model you have you can go to the manufacturers download site and download the latest driver set and run the installer. these are only some of most common manufacturers I didn't mention yours just google it.

for intel graphics its
Nvidia its
ATI its

wouldn't hurt to do a virus scan sounds like something corrupted that driver and that can't be good or it could just be windows being strange
A good free antivirus if you don't have one is AVG
hope that helps!

Posted on Nov 11, 2007


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