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Eureka 5893AVZ Bagless Upright Cyclonic Vacuum
Problem for Eureka 5893AVZ Bagless Upright Cyclonic Vacuum

New Eureka 5893 BVZ looses suction




By vdahmen on Jul 05, 2009

" "
I am trying to help my daughter out. She bought a new Eureka Boss 4D vacuum cleaner at Walmart. It is model 5893 BVZ. After a few weeks the suction went down to almost nothing. She had lost the receipt. Walmart was kind enough to swap her for their floor model. After two weeks the same thing happened. I have cleaned all the filters and checked for clogs. What I found is a vacuum leak where the dust cup filter cover meets the body of the vacuum cleaner. If I put masking tape over this junction all around the cover full suction is restored at the end of the hose. The cover is not broken or bent. It almost seems like there should be a gasket on this cover. I am trying to get help from Eureka but I can tell from their answer they don't understand what I am saying. I tried sending pictures but their server keeps telling me the message is too large and blocks it. Any ideas or suggestions? Does someone have this vacuum? Does yours have a gasket on the dust cup filter cover? Thank you.
Comments:

Aug 10, 2009

- The said daughter decided to change the dust cup filters. She bought two filters that were Eureka filters but not for this vacuum. They look just like the originals but smaller. They don't seal properly, thus the loss of suction. If you have this problem make sure the correct filters are installed.

Solution #1

posted on Aug 22, 2009
Not Rated)

nwj2468

Rank: Wiz 
Rating: 77%, 35 votes
eureka is about the most helpless website ever!!! did u try cleaning the filters?
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