too much water is dispensed into water tray to be frozen causing ice not to separate when falls into hopper. ice will not come out of dispenser because of. Fridge is completely level????
I believe your ice maker has an electronic control module located in the front and just behind the front cover. Below is a view and number one in the picture is that module. Unplug refrigerator and carefully remove the ice maker and its front cover to expose the module. If corrosion or signs of burn marks the complete new replacement would. By chance if yours has a set screw you may be able to adjust the screw to shorten the time the water flows into ice maker. This is the part you will need to replace if the module is defective. Part number D7824706Q You also can unplug the ice maker dual water control valve on back and near floor on back of your refrigerator. The water control valve may be defective and letting water to continue to flow to the ice maker while off. If you need to contact me my email is appliancepartsse@yahoo.com
You also can click on the links below and go to the search feature or part number and enter the part number and click find it. If you have any questions I am here or you can email me, Thanks Sea Breeze
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