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Re: Wheels stop turning
Model number would help. If this one has a V belt and a flat belt, then the flat belt is broke, or come offthe motor pully, or is stretched enough that it won't drive the wheels. Which is #12 on the pic. part #38528035, the V belt part #38528034.
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Move the carpet height control switch to a higher position if the vacuum is difficult to push. If the setting is too low for the carpet being cleaned, the brushes press against the floor preventing the vacuum from moving easily.Set to a medium-high height setting then check.Slide the "Self-Propel" button to the "ON" position if the cleaner does not self-propel.
The self-propel feature operates only when the cleaner switch
and the self propel button are both
Try this settings and check.This should help.Thanks.Helpmech.
this is the part for the belt, 38528036. you can get it at sears website or service center. also make sure you clean the caps on the side of the brush. take them out and remove hair and dirt. put a little or mineral oil and install them back.
When a Hoover Windtunnel becomes hard to push, this usually indicates that self-propelled has stopped working.
When this stops working, it can be caused by several things. The first, most common problem is that the belts have either broken, or stretched to a point where they no longer engage the self-propelled mechanism. In order to verify this, simply make sure that the machine is set to the Carpet setting, turn the machine on, and turn it over on it's side with the handle release pedal reclined (make sure it's not in the upright position). Is the brush at the bottom of the vacuum spinning? If no, this definitely indicates that your belts have gone bad and need to be replaced. There are two belts on your machine, one controls the brush, the other controls the self-propelled mechanism. We've shot a helpful video that walks you through step by step on how to replace the belts.
This is by far the most common problem that we see on your particular model:
The other problem if the belts are installed properly that would cause
the self-propelled wouldn't work would be the self-propelled actuator
arm. There is a cable that starts at the handle of the vacuum, and
runs all the way down to the floor head of the vacuum that controls the
transmission. As you pull backwards on the handle of the vacuum, the
cable pulls this actuator arm backwards, which then turns the wheels
backwards, and when you push forward it turns the wheels forward.
problem with the way it's designed however, is that if you pick up the
vacuum cleaner by the handle of the machine rather then using the
carrying handle on the back of the vacuum, it causes too much tension on
the actuator arm, and will cause the cable to rip right out of the arm.
is a VERY common problem on this model. To check and see if this part
is broken on your vacuum, step on the handle release pedal so that the
handle is in the vacuuming position, push the pedal a second time so the
machine lays flat on the floor.
Now if you look right behind
the height adjustment switch, and the rug / floor switch where the floor
part meets the upright part, you should see a cable that connects into
the actuator arm. Pull up and down on the handle and look for
movement. Is the cable loose with only a nut attached to it, or is it
resting in the actuator arm?
If this didn't help you,
and the problem is still happening, please just use the add a comment
form here on Fixya and let me know that you're still having problems.
I'd be honored to go through and do some more advanced diagnosing with
I hope this we helpful to you. If you did find this
helpful, please be so kind and leave feedback for me. This is why
repair professionals like myself continue to come back and give free
repair advice, to get the recognition of a job well done.
Here's a great video repair tutorial that we've put together to try and help you with the repair on your Hoover WindTunnel. I hope that this helps you with your repair. If you found this solution helpful, please rate this repair video by clicking on the 4 Thumbs Up Icons in the top right hand corner of my repair solution. Feel free to email me at firstname.lastname@example.org if you have any questions about the repair!
Hi there SmartAlec from Nelsonvacuums.com.au here. Actually the brush belt needs to be tight as well for the self propell function to work. However once you change that if it is still not working it could be the drive mechanism itself. You can test this by laying the vacuum flat on its belly so you can see the brushes. Turn it on and push the handle down (as if you were actually vacuuming). This should get your drive wheels going they are two wheels about 3 inches away from your brushes. If they are not turning then you need a new drive mechanism. If you are in australia i can get you one through our website above.
Hope this helps. Happy Vacuuming :)
Most likely the flat belt has stretched enough so as to not turn the pulley that in turn turns the brush roll using a V belt. Also there is a small idler wheel, if hook up, then it won't engage the V belt.
There is a idler wheel that will drive the V belt, sometimes they jam and you just have to reach in, push and make sure if comes in contact with the belt. Alot of times tho it is the other flat belt, 38528035 that will stretch and can cause you to have problems with the brush roll not turning.