Question about Philips HTS3500S System

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Can not play dvds

We can not play dvds as it is constanly saying no disc

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Re: can not play dvds

There are several causes for this problem.

1) Faulty DVD drive. Most drives have a dual laser, one for CD, and one for DVD. Check the player with both CD, and DVD. If it reads one and not the other, then it is most certainly a faulty laser. The laser assembly or whole mechanism will need changing.

2) Dirty or dusty lens. If the unit is kept in a dust environment, dust and dirt can be drawn into the machine by the fan. Try using a DVD lens cleaner. If this doesn't work try a CD lens cleaner. (Dual laser - see 1))

3) Condensation. Condensation can build up on the laser lens if the unit is kept in a humid environment. Also, this can be caused by a cold environment. In this case, condensation forms as the unit warms up. In either case, leave the unit in a warm dry environment for an hour.

Posted on Feb 13, 2008

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My dvd player will not play any dvds or cds... It says disc error


how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load Cd's. The weak lens is also what's making it say disc error.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all Cd's with no problem at all.

Good luck.

May 13, 2010 | Home Theater Systems

3 Answers

DVD will not play just get a blue plus sign coming down the display after th DVD sign graphic. TV screen shows digital and no disc. Any ideas lease?

is it a burned disk? if so your dvd player might not be able to play that type of dvd... i know sometimes also scratched ones won't play at all as well... of course also make sure everything is plugged in correctly and if it does this with more different dvds then there's something wrong with the player itself... which i hope is not the case as those are very difficult to fix yourself

Jan 13, 2010 | Samsung HT-X200 Theater System

1 Answer

It will not play dvds it says no disk

One of two things. Clean the player with a lens cleaner that uses fluid. Take some liquid car polish like "mothers" and put a drop or two on your dvd's, spread with your finger and buff off with a microfibre towel. If they still won't play, your dvd player needs to be serviced. That really is all you can do. Hope this helps

Jul 26, 2009 | Home Theater Systems

1 Answer

Dvd player wont play movies recorded by my friends. what is the problem?

Not all DVD players can play DVDR or DVDRW discs (writable DVDs) these players are however very inexpensive. Usually the ones that say they will play windows media file will work, but not always. See if you can find one that says it will play DVDR or DVDRW discs.

Apr 13, 2009 | Bose Lifestyle 28 System

1 Answer

System won't play dvds ( says it a bad disc when it's not)

get the free upgrade CD from BOSE and it will solve most of the problems when the program is loaded.

Feb 07, 2009 | Bose 3 2 1 GSX System

1 Answer

Format unsupported

Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Jul 31, 2008 | Bose 3 2 1 GSX System

1 Answer

Sony DAV-BC150 System

I have this same problem. Plays music CDs fine but DVDs do not work. It recognises the DVD tries 3 times to play it displaying "Reading" and then moves on to the next available disk. Any suggestions?

Mar 20, 2008 | Sony DAV-BC150 System

1 Answer

Cannot play DVDS

What does it do? I have a similar problem. the disk loads up and I get the previews, etc.. then I hit play and it says "Operation currently prohibited by disc.

Jan 01, 2008 | Sony DAV-FR1 System

2 Answers

Dvd always says no disc

i had this problem for copied dvds and cds and badley scratched ones when renting. never had the problem with genuine products. it seems to be able to dectect snide dvds but my 20 quid jobby in the bedroom will play them all !!!!!!

Sep 29, 2006 | Sony DAV-S400 System

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