Question about Arris SURFboard SB5120 Modem
For some reason when the modem was installed the guy connected it to the CPU with a USB cord. Now we are trying to set up a wireless router so we need to use the ethernet cable.
There is internet connection for a few minutes with the ethernet cable, but then it is lost completely. We can't get a connection to hold with the ethernet cable even though the network card and all other hardware is working fine. This keeps happening after several re-boots and resets of the modem. What is going on!
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
My PC is connected to my modem with my USB. Because I had to setup up my router, I needed to go through my Ethernet port. What I discovered was that the port on the modem was damaged - pins were misaligned an ethernet cable was yanked out of the socket. I realigned the pins with a screwdriver and that worked, but it's not an ideal solution.
Posted on Jul 14, 2008
Tips for a great answer:
Mar 31, 2014 | Siemens Speedstream 6520 Modem Router With...
Nov 11, 2007 | Belkin (F5D7230-4) Router (587009)
Feb 10, 2010 | Linksys Wireless-G Broadband Router
Jul 10, 2009 | RCA DCM425 DIGITAL CABLE MODEM (RCADCM425)
Sep 05, 2008 | Westell Wirespeed LiteLine 6100...
Jan 14, 2008 | Arris SURFboard SB4200 Modem
Jan 07, 2008 | Linksys Wireless-G Broadband Router
Dec 03, 2007 | Arris SURFboard SB5120 Modem
147 people viewed this question
Usually answered in minutes!