Rank: Wiz
Rating: 77%, 832 votes
If you can browse your printer, then try to delete the printer queue
and re-add it. You do this from your Mac's System Preferences, Print
and Fax application.
The C6180 is connected through a wired network. Funny thing is
that I can print a test page....but when I go to print the document
never leaves the print queue.
I get the following message
from the print queue....the retry goes from 5 seconds to 10 seconds
through 30 seconds but stops at 30 seconds.
you could try to get into your system setup to check whether USB
ports are disabled by default (you will probably see during system
startup a brief message saying something like "Press F2 to run system
setup", or perhaps some other key like F1, ESC, etc.)
When you see your docs in the print queue, do you see some
error/warning message associated to that job? You could make right
button click on that job and see its properties. You could check
whether you should restart that job or whatever else option you may
find there.
As for the installation CD, you could investigate on that disk to
see whether there exists a file with whatever name ended in ".PPD"
(without quotes). You could use that file: in System => Admin =>
Printers, see the properties of the corresponding printer and then use
the option "Change driver". You will be asked for your printer model or
provide a .PPD file. Use the one you found in your installation CD.
Comments:
Jul 04, 2009
- onnected through a wired network. Funny thing is
that I can print a test page....but when I go to print the document
never leaves the print queue.