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Anonymous Posted on Oct 03, 2014

How do I open my hotpoint wmd 960 washer door when the lock is on as the pump has stopped working and cant get my clothes out

The pump has broken and I can't get the clothes out - they are sat in the soapy water, how do I over ride the locking mechanism?

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Tony Doyle

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  • Contributor 75 Answers
  • Posted on Oct 04, 2014
Tony Doyle
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You need to get the water out before the door will open. One way is to lower the drain hose into a bowl / bucket to allow the water to run out. Another way is to tilt the machine back, place a bowl under the filter and loosen off the filter so the water gradully flows out enough to open the door. Once all the water is gone you may find a coin or something jamming the pump.

5 Related Answers

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Anonymous

  • Posted on Jul 02, 2008

SOURCE: hotpoint aquarius washer door wont open

I've got the same problem, the locked symbol is showing

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douglas smith

  • 1462 Answers
  • Posted on Jul 10, 2008

SOURCE: Fixing broken door lock of Indesit W123X washing Machine

no easy way to open
disconnect from mains
take top off. feel down the front to where the door lock is and see if you can feel the door peg sticking thro the door interlock. force this with your fingers and with luck the door will open
if can't do this way, break handle off and lever peg with a small screwdriver
you can buy a handle kit complete. fitting this is not difficult - split the door and all will be revealed advise you make a carefull note of where springs go etc before you start stripping it down or take a few fotos if you have a digicam

Anonymous

  • 1 Answer
  • Posted on Dec 05, 2008

SOURCE: Broken door handle Hotpoint WD860

Managed to work it out, you have to slide the outer door case away from the handle locking mechanism, slide left and move away (after undoing the 6 screws on the inside) :-)

Anonymous

  • 91 Answers
  • Posted on Jan 02, 2009

SOURCE: Kenmore Elite HE4t Washer Control lock lit, door locked

121 MINUTES USUALLY DRAIN CYCLE PLZ REMOVE 3 BOTTOM PANEL SCREWS 7 MM SCREWS, TO OPEN DOOR SLIDE RIGHT HAND TOWARDS DOOR LOCK ,THERE WILL BE A SMALL LEVER TOO PULL DOWN ,NOW ITS OPEN,,, SINCE U HAVE BOTTOM PANEL OFF PUMP IS RIGHT IN FRONT REMOVE PLASTIC HOUSING CLOCKWISE ,,,REMEMEBER HOLD 3 GALLONS OF WATER STILL ,HAVE BUCKET READY ,NOW CLEAN OUT PUMP AND DEBRIS ,, CLOSE IT UP SHOULD BE FINE NO MORE PROBLEMS ,,,,,

Anonymous

  • 1 Answer
  • Posted on Apr 09, 2010

SOURCE: Bosch Nexxt Essence Washer

i have the same problem with a bosch at a rental unit i just moved into. the door is locked up until the 25 or 41 minute cycle depending on the cycle used.

$500 to fix the motor, YIKES! and its my responsibility, yikes again.

definitely a motor problem not a door problem.

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I have a Hotpoint WMD 960 Ultima. When I remove the washing after a cycle, the clothes are covered in dirty marks. can you tell me if this is something you can advise me about?

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you shouldnt be able to open door if there is water in it. sounds like your door interlock has burnt out and probably taken the main printed circuit board with it.
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if clothes are still in washer? and machine has finished cycles? then handle broke so unable to open ??? your best option is to unplug/ and if necessary disconnect water supply hoses then remove the top screws from rear panel which also secure the top panel as you will observe ? then pull backwards top panel and loft off ? you now have access/visual of the door catch inside front machine look?? at the catch and you will see how it locks ? you can lever the catch gently and door opens to fit a new door catch is easy diy and not expensive if you are confident usual problem these break ? is the time delay micro switch sticks with age /moisture try dw40 and work plunger b4 you refit door back after replacing handle/catch assy
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