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Anonymous Posted on Oct 03, 2014

What's the next step in rebooting a xoom after the screen with the robot horizontal and a red triangle on it? The menu that's supposed to come up doesn't appear.

I'm trying to reboot because when I turn it on, the homescreen doesn't show up. Instead a screen with a different wallpaper, the time, date, and a blinking cursor shows up.

1 Answer

  • Official Brand Answer 3,100 Answers
  • Posted on Oct 06, 2014
Motorola Mobility
Official Brand Answer
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Yikes, I'm sure this can be frustrating. I'm here to help however I can. Let's try to reboot your Xoom. While the device is powered on please press and hold the Power button and the Volume up button until the device starts to reboot. You can then let the buttons go. If that doesn't work, then I recommend restoring your device to factory settings using the external keys. I have provided a link with steps on how to perform the factory reset: How do reset my Motorola XOOM to original settings.

Thank you,
Tom
Motorola Support

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RoniB

Roni Bartlett

  • 31 Answers
  • Posted on Oct 22, 2011

SOURCE: Just bought the Xoom and I can't get it to connect

There should have been a wire that came with your tablet especially for transferring from pc to tablet.

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Get rid of dead robot

try clearing your cache partition, you can get to the android recovery with your buttons.
1. Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.


2. Turn on the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key. (you should not hold down the power button after it turns on and logo appears)


3. "Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).


4. While screen states "Android Recovery", Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.


5. Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.


6. Use the volume buttons to move up and down through selection in this menu.


7. Using the volume down button, scroll down to "Wipe data/factory reset"


8. Tap Power hard key to select option.


9. Scroll down to select "Yes, delete all user data".


10. Tap the power button to select. Wiping and formatting data will take a few minutes.


11. You will return back to the Android recovery screen menu.


12. Tap the Power button to "Reboot system now" which will power-cycle tablet and eventually power back on to the Initial Set-up / Welcome screen present when you first turned on your tablet.
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I've had several issues but the one now is that all my tablet will do is show a pic of an android laying down with a red triangle on it bearing an exclamation mark. At the bottom of the screen it says NO...

1. Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.


2. Turn on the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key. (you should not hold down the power button after it turns on and logo appears)


3. "Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).


4. While screen states "Android Recovery", Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.


5. Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.


6. Use the volume buttons to move up and down through selection in this menu.


7. Using the volume down button, scroll down to "Wipe data/factory reset"


8. Tap Power hard key to select option.


9. Scroll down to select "Yes, delete all user data".


10. Tap the power button to select. Wiping and formatting data will take a few minutes.


11. You will return back to the Android recovery screen menu.


12. Tap the Power button to "Reboot system now" which will power-cycle tablet and eventually power back on to the Initial Set-up / Welcome screen present when you first turned on your tablet.
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How to factory reset a hkc tablet model number a072d

Try this

1.hold down the power key for 10 seconds to turn off the unit with nothing hooked to the unit (no ac/no usb/nothing)
2. hold the volume up key (+) and the power, once the screen starts to turn on release the keys.
3. NEXT you should get a robot laying down with a red triangle, push the power key one time. This will get you to the menu screen.
4. from here you chose the reset factory by using the volume down (-). Once you have that line highlighted press the power button.
5. next use the (-) key to get to yes to reset/reboot followed by the power key to chose the option.
6. tablet will come back on and be just like you got it from the store originally.
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I bought the tablet off of face book yard sale and

Hi there! Ignore the other answer, they're giving a generic Google search result. On the screen with the Android, press the power and both volume buttons all together in quick intervals until a new screen pops up. Use the volume keys to select Data Wipes/Factory Reset, then do the same for yes, then restart the tablet
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Need help fixing my tablet its an hkc 886a and it won't boot up

Hello, Call support support for the tablet and see what they would do. If no help then call the manufacturer or the tablet and talk too the tech support. They will walk you thru trouble shooting and they will tell you what to do.
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My visual land vl 109 won't factory reset

here you go >>
The instructions are as follows:
1. Turn off the tablet fully and make sure you have some charge in it (at least 20%).
2. Hold down the volume up and power button for about 12-15 seconds until the first android logo comes up. When this happens, relase both buttons.
3. Now you're presented with an android face up and a red triangle. This next step varies with the OS version the tablet currenly carries. For 4.0.4 users, hitting the volume up button 5 times followed by the volume down once brings you to the revoery menu. For 4.1 users, once you're at this screen, you will need to restart the tablet by holding down to power button for a few seconds and letting go as soon as you see the screen go blank. Personally, this did the trick for the reset because pressing combinations of keys did not work. 4. once you're in the recovery menu, use the volume down button to scroll wipe data/factory reset and press the power button to select.
5. Confirm by selecting "yes-delete all user data" on the next screen and pressing the power button.
6. Once you receive the message "data wipe complete" you can now select "reboot system now." Your tablet will now restart and guide you through the setup as if it were the first time being used.
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Factory reset

The instructions are as follows:
1. Turn off the tablet fully and make sure you have some charge in it (at least 20%).
2. Hold down the volume up and power button for about 12-15 seconds until the first android logo comes up. When this happens, relase both buttons.
3. Now you're presented with an android face up and a red triangle. This next step varies with the OS version the tablet currenly carries. For 4.0.4 users, hitting the volume up button 5 times followed by the volume down once brings you to the revoery menu. For 4.1 users, once you're at this screen, you will need to restart the tablet by holding down to power button for a few seconds and letting go as soon as you see the screen go blank. Personally, this did the trick for the reset because pressing combinations of keys did not work. 4. once you're in the recovery menu, use the volume down button to scroll wipe data/factory reset and press the power button to select.
5. Confirm by selecting "yes-delete all user data" on the next screen and pressing the power button.
6. Once you receive the message "data wipe complete" you can now select "reboot system now." YouR tablet will now restart and guide you through the setup as if it were the first time being used.
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The trick is sliding the display lock switch at the exact right moment, otherwise it will not engage. Here are the steps that have worked for my self and several other Xoom FE owners:
1. Power off the unit - if not already
2. Hold down the "Down" volume button at the same time you hold down the power button for 3-5 seconds.
3. While still holding down the "Down" volume button, release the power button and toggle the display lock slide a couple of times (located next to the volume controls).
4. The display should now show "Booting Recovery Kernel Image" and then the Android Robot will be displayed when the unit is in the rebooting phase.
5. Since the device is being Reset (erased and re-imaged), it is normal to see "Please wait for pre-load data" and this process takes about 6-8 minutes. The Xoom FE is now being Factory Restored to the original image.
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