Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore 596.73824200 refrigerator bottom freezer

Inside freezer coils were all frozen up. I defrosted them with hair dryer. Frig worked for a week fine then the coils were all frozen up again please help

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6 Suggested Answers

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SOURCE: Frozen Freezer Coils

all of the above the heater is on the coil you will seethe wires the therm. is on the top of coils timer could be at lower back of refrig.

Posted on Dec 14, 2007

  • 958 Answers

SOURCE: Kenmore Refrigerator 596.72913200 refrigerator is cold and freezer is cold but nothing is frozen

hi lussed,
your problem is still poping up even though it was resolve already. i guessed you should rate a technician in this form as to delete the work from the list of jobs to do.. i am on the way to solve it but you had it solve with a real technician.

can you just rate me?...thanxs...


Posted on Jun 25, 2008

  • 481 Answers

SOURCE: Kenmore refrigerator 5260 not cold

  • the defrost timer on your machine is actually integrated within a control board/air diffuser. hopefully that is not the problem (expensive).
  • i would start by testing the heater and bimetal thermostat in the freezer. (note: the bimetal thermostat will only have continuity when below 40 degrees.)
  • the heat you feel between the doors is normal (if it is not too hot). 
  • some of the heat that is released by the machine is intentionally released between the doors to prevent condensation.
  •  if it seems warmer than usual then you might need to clean the coils under the machine and make sure the airflow under the machine is not obstructed at all. 
  • if the coils are dirty then they will not be able to release the heat properly and the heat will be released in other areas like between the doors.

Posted on Jul 18, 2008

  • 4059 Answers


also check defrost timer,defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

Posted on Jul 01, 2009

  • 45 Answers

SOURCE: My Kenmore refrigerator defrost drain freezes over.

There is a heat probe kit available to help prevent the drain hole from freezing shut. Part # 819043.

Posted on Jan 29, 2010

  • 218 Answers

SOURCE: Freezer not cold enough, refrigerator not cold

This could be the defrost timer or the defrost heater coil... The evaporator coils are located at the back of the freezer compartment. To access you will need to remove all the racks and then there is a cover held on by a few screws at the back of freezer and under it you will see the coils... Do not beat bang or scrape them... Use a hair dryer or heat gun to melt ice or you could just use hot water . Put your model #.JCB2388GTB into and they will show parts diagrams.
If I can help with anything else please let me know.

Posted on Apr 13, 2010

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First I need you to unplug the refrigerator. Remove the rear panel in the back of the freezer and tell me if the coils are clear, frozen or blocked with ice. Make sure both fans were working before unplugging. Below the bottom and the fan inside the freezer. This will let me know if there is a problem with your defrost system. If frozen over use a hair dryer to defrost coils and let me know. We will need to check the defrost heater and defrost thermostat. Let me know when you are ready or if this is helpful, Thanks Sea Breeze

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Can you remove the back panel inside the freezer and defrost the coils. Use a shop vac with the hose in the blow position instead of the vacuum position. And blow on the coils to defrost quickly. Hair dryers work also but prolonged use will burn up hair dryers. Now turn back on and see if the inside the freezer fan works. It should be running to keep the coils from freezing up. Also could be defrost timer. But this will be enough to get you going. Let me know how it goes. ken

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1 Answer

Freezer works but frig is not cooling

I don't know this particular frig, but evidently the defroster doesn't work. Frost buildup has blocked the flow of cold air.

There is a defrost timer, under the frig, accessible from the front. You can turn it with a screw driver. Turn it till you hear a click. If the timer hasn't been turning, that should turn on the defroster, a heating element nested among the freezer coils. Wait half an hour and if it is defrosting, water should be dripping into the drip pan underneath the frig. If so, then replace the defrost timer and you're good to go.

If that doesn't make it defrost, then the problem is probably the defrost thermostat, in with the freezer coils. When the frig defrosts, the defrost heater stays on until the defrost thermostat gets warm. It should be open circuit while warm. But if it is open circuit while cold, it is bad and is the cause of your defrost problem.

If you open up the freezer coils, use a hair dryer to defrost. That is safer than hot water.

Hope you can fix it.

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