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I did a factory reset on my tablet and when i turned it back on all the pre installed apps including the play store are gone and when i try to download the play store to the tablet off the net it cras

I did a factory reset on my tablet and when i turned it back on all the pre installed apps including the play store are gone and when i try to download the play store to the tablet off the net it crashes and closes like crazy i have tried everything i need help.Please help i dont know what to do

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  •  Mikey
    Mikey Oct 03, 2014

    Hi Brandy Vanperson, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? What make/model tablet do you have?

  • Brandy Vanperson
    Brandy Vanperson Oct 03, 2014

    i have a nextbook 7 inch tablet

  • Brandy Vanperson
    Brandy Vanperson Oct 03, 2014

    model numer next7p12-8g android version4.0.4

  • Brandy Vanperson
    Brandy Vanperson Oct 03, 2014

    Add a Commenti just need google play store back it deleted it

  •  Mikey
    Mikey Oct 04, 2014

    After you did the factory reset have you checked that all updates are loaded!

  •  Mikey
    Mikey Oct 04, 2014

    Hi Brandy, I just checked and your tablet would have come pre-installed with google play app so when you did a factory reset this should have re-installed! If this is correct then you would probably need to do another factory reset using the factory reset and reboot opy

  •  Mikey
    Mikey Oct 04, 2014

    Reboot option!

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Sounds like you need to reset AppsLib.
This fix will wipe all your data, so be sure to back everything up.
Go to Settings.
In settings go to Go to "Privacy".
Select Factory Reset.
Select Reset Device.
-----------------

Connect the unit to the computer using the USB cable and "Select" Erase Everything" The following will occur: • The screen will display COBY • The screen will display Android • The unit will reboot to the Menu screen

Step 6- The unit will prompt to calibrate. Hold stylus on the center of the target. Repeat as the target moves around on the screen. ****DO NOT *** press Return or Home". The unit will display "calibrate success" and will return to the main /home menu automatically. If for any reason the unit went into standby mode and the touch screen does not respond, reset the unit using a pin.
----------------------------



After the Factory Data Reset, do not launch the Applibs yet until: 1- You have configured your Wi-Fi 2- Check/enable "Unknown Sources"- Go to Settings, Application Setting. Done.

You can now open appslib.

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1 Answer

After doing a factory reset I can't get anything from the play store to download, any ideas?


Did the factory reset remove and re download the play store app?
I have had apps act up before and remove and re install worked at the time and for those particular apps.
b

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2c6afd81-18bc-44cf-b22a-9ff56c2eb82e.png


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