It happend when i was typing in the postcode and then i had to hold the navigator because it showed us that the place we wanted to go to was only a couple of minutes away then a minute or so after the tom tom's screen went all blank and then this logo of the tomtom came up and we tried to get that screen off and get to our destination but the tom tom will not let us get off that screen.we tried again when we got home but it still won't go off or come back to it's normal screen and the light will go off. please we need your assistance
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it has lost the post code file, restore your tomtom from your back up if you have one, if not you will have to call tomtom cus serv and they will guide you through over the phone on how to reinstall the post code file, i had same prob
go to tomtom website ----> support ---->select
product, in the search box type in "full postcode", click on the 1. "Full digit postcode search not working in UK or The Netherlands" then follow instructions.
Well I finally figured it out for those who might run across this problem.
It seems that when it got hot and expanded the grey bezel around the
screen would touch the screen just enough to activate it. I gently
pried the bezel up just a bit and it seems to have solved the problem.
I am STILL trying to download the latest Wester Europe Maps to my Go 700. But I have found this answer to your question. Any tips on how I down load the v7.20 to my TomTom? good luck.
When navigating to a location in the UK or The Netherlands you should be able to enter full digit postcodes.
If you are only able to enter 4 digits, follow the instructions below.
Download the file below and save it to your computer.
wezipcodes715.zip (10.5 MB)
Extract the contents of the downloaded file to your desktop (on PC right-click the downloaded file and select Extract to).
You will now have a folder called 'zip' on your desktop.
Connect your TomTom device to your computer.
If you are using a PC click Start > My Computer and double-click the icon for your TomTom device.
If you are using a Mac click the icon for your TomTom device on your desktop.
Copy the complete 'zip' folder to your TomTom device.
Note: The 'zip' folder should be copied to the 'root' of your TomTom device. This means not inside one of the folders.
- Navigate to - Address - Street and house number - In the "City" space at the top, type the postcode. (tap 123 button bottom left of keyboard to get the number pad) - You will see a list beneath of the countries that use the postcode. - Tap the country you want. - You then see a list of streets in that postcode area. - Tap the street name (or start typing it in) - Type in the house number.