Question about Bosch 24 in. SHU5305UC Built-in Dishwasher

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Bosch shu43c The diswasher won't drain. I've taken the far end of the hose off, can't blow through. I've removed screen and find no obvious obstruction in the sump area. What next?

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  • neita Dec 30, 2007

    only taken the outlet hose of at sink end so far,should i pull the unit out and check pump is this a hard job

  • showsit Feb 10, 2008

    I just installed a demo model from Lowe's it was never run just a floor demo. Everything works great. The machine runs silent, uses little water. However, when the cycle ends there is water all the way to the bottom of the pan where the door opens. I have checked the strainer it is clean. The installer connected the machine directly into the garbage disposal I have changed the tubing to go through an air block and hopefully this will fix the problem. When I disconnected the drain tube that goes from the dishwasher to the disposal it was leaking the water that was in the stainer as I had drained the bottom manually I was wondering are there allot of problems with the pump on these machines, and does the washer have to run through the air block to drain or do I have a pump problem you certainly can't hear it pumping. Thanks in advance.

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You wont be able to blow through as these have a one way valve, if you put water in the dishwasher and lower the pipe down to the floor does water flow through? if so then its a pump problem and you may need a new pump, or try taking it of and see if there is anything traped in it sometimes you get a pip or a bit of broken glass that may prevent it from working. The pump is the bluey coloured object that has the gley outlet connected, it normally has three screws in the back. make sure you unplug machine first.

Posted on Nov 18, 2007

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check your hose going to the disposal. it needs to route up and above the disposal , then loop it back down to the disposal connect. this keeps it from gravity feeding back into your dishwasher. good luck!

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Diswasher will not drain


Clean the drain hose screen and look for debris where the hose connects to the washer. Clean as necessary. Remove the front access panel from the washing machine and locate the drain pump. Remove the screw clamp and clean out any debris that may be causing an obstruction.

Clean the sump hose that is connected to the trap cup and reassemble. Close the front access panel.
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How do unclog the drain on my dishwasher model 665.16902400


Unhook the drain hose for the sink connection. Clean out port connection of the sink connection..
leave the hos off until you complete Air-Gap inspecion / cleaning (next)

On most installs there is an Air-Gap on the back of the kitchen sink.
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Pull the outer shell cover straight up and off.
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Next remove the dishwasher drain hose from the air gap connection. Place removed Hose in the bucket and secure it if you can not hold it.
Set diswasher to wash or cancel drain and let the residual water in the dishwasher pump into the bucket. (can make a mess if pump flow is strong.) Keep a rag in your hand. If you now have good flow... reconnect the dishwasher drain hose to the Air-Gap Connection and the Air Gap to sink connection to the sink connecton port. Task complete.

If you still have a problem after doing the above... Remove the drain hose from the dishwasher connection and check the dishwasher outlet port for obstructions. Remove any obstructions.

Ok now... if it is still not draining.. I need to confirm your model number because it is not crossing to any repair or parts data. You posted 665.16902400 is this correct? Let me know if your stil having problems. I think I can work around the model number issue but would prefer to have a good model number if you have to remove the lower wash arm and clean the sump area. (Last)

Thanks for choosing FixYa,
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No drainage, or poor drainage issues are usually caused by either a failed drain pump, or the sump area under the sprayer is clogged with debris. The sump is the area at the bottom of the tub where water collects on the initial fill. A wash pump cycles the water throughout the wash cycle, followed by the same water being drained from the unit by means of a drain pump. This area is usually covered by a coarse screen and fine screen to prevent debris from accumulating. But, over time, some debris may still get past the screens and collect in the sump. This usually results in poor cleaning results due to restricted water flow through the spray arms, and poor draining.

I would recommend you remove the lower spray arm and screens and check the sump area for obstructions. If the unit still has standing water inside, use a wet/dry shop vac to drain. Remove the drain line from your sink and pull a vacuum on the end of the dishwasher drain hose. If the water drains freely from the unit, then you probably have a bad drain pump. If the water will not drain, you have a clog somewhere. Check your drain lines and pump for obstructions.

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Hi mc_ionics,

Firstly, do the following:

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- Inspect the Drainage hose at the back for kinks. - If any, straighten the hose
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Kind Regards :-)

If you found this solution helpful, please rate it.

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It is a long drain error and appears when the washer is not fully drained after 10 minutes of draining. It can be due to a clogged or kinked drain hose, clogged pump filter, or the pump is not working properly.

LG Front Load Washers Drain Problem Troubleshooting and Repair Guide
  1. Remove the two screws on the back of the top panel securing it to the cabinet.
  2. Slide the top panel to the back of the machine then lift it.
  3. Disconnect the wiring harness connector from the control panel.
  4. Pull the dispenser drawer out and remove the two screws under it.
  5. Lift the left side of the control panel and pull it out.
  6. Remove the four screws holding the top part of the front panel to the cabinet.
  7. Open the pump filter cover and remove the screw holding it.
  8. Insert a flat-bladed screwdriver or a putty knife in the left and right edges of the filter cover then pull it out.
  9. Remove the screw from where the pump filter cover is removed.
  10. Open the door and remove the door gasket retaining hoop by stretching the retainer spring.
  11. Peel off the door gasket into the drum.
  12. Tilt the front panel and remove the door switch wiring harness connector.
  13. Lift and remove the front panel from the cabinet.
  14. Remove the sump drain plug and drain the water in the sump into a shallow pan.
  15. Remove the sump hose from the tub by loosening the clamp holding it.
  16. Remove the drain hose from the drain pump and the recirculation hose from the recirculation pump if there's any.
  17. Remove the two screws holding the pump assembly to the cabinet.
  18. Push the pump assembly in and lift it out of the machine.
  19. Remove the pump filter from the pump housing and check it for any obstruction.
  20. Check the sump and drain hoses for any obstruction.
  21. Remove the drain pump from the housing and check the impeller for any obstruction or damage.
  22. Replace the drain pump if the impeller is damaged or if no obvious obstruction is found in the pump filter, sump hose, or drain hose.
  23. Install the new drain pump and reassemble the other parts in reverse of the disassembly steps above.
Please let me know if you need further assistance regarding this problem.

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1 Answer

Water wont drain


Hi,
OE-pump blocked. Disconnect the power before attempting any work. Use of an RCD (plug in power breaker) is recommended.
Disconnect pump from sump hose and check for obstruction in either item. Pump removal: power off, remove cover, locate pump, (attached to other end of drain pipe).undo 2 wiring connections, 2 hose connections, and pump mounting screws. Remove pump chamber - some are held in with screws, others clip into place. Check for foreign objects round the impeller. If pump chamber is clear, may be a fault with the pump motor - in which case, replace.
Also check the filter - generally located behind a panel at the foot of the machine.Some are obvious like little square hatches and some are hidden behind the trim panel at the foot of the machine. Once panel is removed the filter should be visible. Its generally a circular plastic fitting which unscrews in an anticlockwise direction. Some hotpoint, indesit and ariston filters are located in the big black sump hose (the one that leaves the bottom of the outer drum and connects to the pump). Remove the back cover, locate hose, remove the tensioner clip by squeezing the tabs together, remove the hose, take out filter and clean.

Good Luck!!

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Hi there,

OE-pump blocked. Disconnect the power before attempting any work. Use of an RCD (plug in power breaker) is recommended.
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Also check the filter - generally located behind a panel at the foot of the machine.Some are obvious like little square hatches and some are hidden behind the trim panel at the foot of the machine. Once panel is removed the filter should be visible. Its generally a circular plastic fitting which unscrews in an anticlockwise direction. Some hotpoint, indesit and ariston filters are located in the big black sump hose (the one that leaves the bottom of the outer drum and connects to the pump). Remove the back cover, locate hose, remove the tensioner clip by squeezing the tabs together, remove the hose, take out filter and clean.

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the obstruction they talk about in the disposer, its where the connection for the d/w drain is made, there is a "knockout" plug within the drain line connector( in case you dont have a d/w) that would need to be removed before the d/w will drain. can be popped out with a good smack with a screw driver, the plastic knockout will land within the disposer. disconnect power and remove the plug, it will not break up and wash away

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