Question about Samsung SPN4235 42 in. Plasma HDTV

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Sound goes off with 42" HPT4254 plasma tv

I have a weird problem with my Samsung plasma tv. For no apparent reason, the sound will go off. I either have to turn the tv off, then on again, or go into the sound section of the main menu and switch the Surround sound to on or off (opposite of whichever setting it's on). I bought the tv in April, took it back and got a new one a couple of weeks later...the salesman at Circuit City said he never heard of it, so I got the same model. Now I'm think I made a mistake and should have taken a LCD or a different brand. Any suggestions?? Thanks

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  • Anonymous Dec 07, 2007

    Same problem.

  • Anonymous Dec 21, 2007

    same problem

  • Anonymous Feb 13, 2008


  • Chantal72 Mar 26, 2008

    Me too. Sometimes I can go for a few days without the sound just randomly going out. Then sometimes, it goes out multiple times within an hour.....very frustrating.

  • Anonymous Apr 29, 2008

    Same problem with LCD Samsung. Very random. Have to turn TV off and back on.

  • sparedog Jun 22, 2008

    An update...I called Samsung, and apparently this is a software glitch in their TVs. Anyway, they sent me a flash drive with the update and after installing it, no more problem. It's free since they caused the problem, so give them a call and ask for the update. I guess I should have tried that first.

  • sparedog Jun 22, 2008

    An update to the problem...I called Samsung and apparently this is a software glitch with their tv's. Anyway, they sent me a flash drive with the software update...I installed it on the tv, and no more problems. You can still tell when the sound would have gone off...kind of a slight 'twitch' in the picture, but it stays on now. Just call the 800 number and ask for it, they'll send it to you free of charge. Thanks

  • Anonymous Dec 26, 2008

    Great, reading all these items because I have the same issue, started out once a day, now completely doesn't work



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Mine does the same thing switching from source to source. All i do is switch the source again and it comes back on.

Posted on Jun 21, 2008


My sound alternates randomly on and off...hasnt gone away yet and its been about 3 hours

Posted on Jun 21, 2008


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I need more data to assist you.

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