Question about HP Officejet 5610 All-In-One InkJet Printer

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Scanning I keep getting a communications error when I try to use the scanner. The scanner is not being recognized at all

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  • Anonymous Nov 26, 2007

    5610 All-in-One will not recognise printer. When trying to scan I get the message "scanner could not be initialized. Scanner not found". All other functions work perfectly


  • Anonymous Dec 01, 2007

    unable to find twain data source



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Thanks Bill I have an OBD2 scanner but when I hook up it says LINK ERROR indicating that it has a problem communicating with the car is that standard

Linking Error w/ OBDII Diagnostic scanner (unable to communicate ... > ... > Electrical
Nov 16, 2010 - When I try to run the scan (initial link-up. ... the device keeps saying"Linking Error," meaning that the OBDII and diagnostic device aren't able to communicate. .... autozone and have them hook their scanner up for free to verify.

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well i borrowed my friends obdII scanner and im trying to check my codes but everytime is says link error? im stumped i tried it multiple times with. ... but it sounds like you may have an electrical problem somewhere. Discovery ...

"Linking Error" OBDII Comm failure ' DSMtuners

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Hp 3500C communication error

Restart the PC and the scanner and try again. Make sure you installed the right drivers, make sure that the PC see's the scanner, check devise MGR and look under printers, interface devise.

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1 Answer

Lexmark 2500

Are you able to make copies? What error message are you getting when you try to scan?

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

Dec 24, 2011 | Lexmark Office Equipment & Supplies

1 Answer

My scanner doesn't communicate with my computer but my printer does

Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.

If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.

If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.

Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:

2. Click on FILE then select FROM SCANNER OR CAMERA.
4. Scan.

If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.

To restart this process please follow the steps listed bellow.

1. Click on Start > Control Panel > Administrative tools
2. Double-click on Services to access the list of available services.
3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
4. Select the STOP option.
5. Click the START option to restore the service.
6. Try scanning again into Paint.

If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.

If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.

If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.

Nov 11, 2011 | Epson WorkForce Office Equipment &...

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Windows XP Pro Service Pack 2.0 not recognizing HP Scanjet 2300c

Check the cable and go to HP site and get the latest drivers

Mar 16, 2009 | HP Office Equipment & Supplies

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Scanning error - cannot scan error code 2,155,0 ???

i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link :


Jan 13, 2009 | Office Equipment & Supplies

1 Answer

Canon Pixma Cannot communicate with scanner

Hello do You have a program CD Record, then pu it in Your computer and then trhy to download a scaners software.

Mar 12, 2017 | Canon Pixma MP500 All-In-One InkJet...

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Connection issue between XP Pro and HP C6180 all-in-one

Hi Lynn,

Unfortunately, doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.


Oct 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Error message

What is your operating system?

If XP, check your device manager to see if the scanner is being recognized by XP.

What is your scanning software?
Try to use another scan program ( a free demo version should work fine.)

Are you using TWAIN or an ISIS driver? If it is a TWAIN driver, then any Photo editing program should be able to connect ( usuallly!?).

Jul 04, 2008 | Office Equipment & Supplies

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