Water Heaters Logo

Related Topics:

Diana Young Posted on Sep 30, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Yesterday the hot water went cold after 2 minutes into a shower.I checkAQed the hot water unit and noticed it seems to be damp around the base.it's an Aquamax 315 twin element electric hot water heate

Yesterday the hot water went cold after 2 minutes into a shower.I checkAQed the hot water unit and noticed it seems to be damp around the base.it's an Aquamax 315 twin element electric hot water heater.It is only 16 months old.Needless to say we are NOT HAPPY! The warranty on parts is only 12 months! Is there a simple solution? I have released both pressure valves.

1 Answer

Douglas Dinnebeil

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

  • Expert 211 Answers
  • Posted on Sep 30, 2014
Douglas Dinnebeil
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Joined: Jan 22, 2011
Answers
211
Questions
2
Helped
60454
Points
536

Electric hot water heaters are particular to water levels and air pockets. Air pockets (low water levels) can cause the upper element to fail thereby reducing the overall recovery of hot water. Also if this is supplied by a well the incoming water temperature is lower than city water and also maybe adding to your problem. First thing I would check is the upper element. Start there and re-post with updates..

5 Related Answers

Anonymous

  • 39 Answers
  • Posted on Jan 19, 2009

SOURCE: no constant hot water...

Only two things come to mind. Either the clock is not set to the correct time (which I'm sure it is) or one of the elements most likely the bottom one is not heating for some reason. I would start by leaving the heater on 24 hrs by removing the trippers and switching it on. See if the problem goes away. If it does then focus on the timer settings, give it more warm up time etc. Make sure the clock is set to the right time and keeps time. If the problem persists on a 24 hrs running schedule then focus on the elements. --Turn the power off at the breaker-- and remove the access cover for each of the elements and or thermostats. Check the thermostat settings on each element for reasonableness. Sometimes the thermostat is covered by insulation material. If you need further assistance please write back with more detail. I can walk you through an element checkout if you have an AC volt / ohmmeter but since its new it should been under warranty.

Ad

Anonymous

  • 11 Answers
  • Posted on Mar 15, 2009

SOURCE: BOSCH AQUASTAR 2400ES NATURAL GAS TANKLESS HOT WATER HEATER

Q. FA - Gas leakage error, gas valve circuit not closing properly
A.

  1. Disconnect power supply cord and check wire connections on gas valve and the two connectors on the control board.
  2. Flow water out of a hot water tap above the minimum activation point of .8GPM. Measure voltage at the gas valve wire connector. The connector should measure 24VDC between the left pair of wires and 24VDC between the right pair of wires when the unit is operating. If voltage is not correct, contact Bosch Water Heating for further instruction.
  3. Gas valve may be defective, contact Bosch Water Heating for further instruction.
Q. EA - No flame ionization detected with water flow
A.
  1. Verify that all manual gas shut off valves are open.
  2. Verify gas type (See Fig. 2 in installation manual) corresponds with the type of gas supplied to the heater.
  3. Reset error code and open a water tap to cycle the heater in an effort to purge air from gas line (especially on new installations). Cycling hot water tap on and off multiple times may be necessary. If heater still faults with EA error code, have a licensed gas technician properly purge air out of the gas line leading to the water heater.
  4. Verify the three yellow wire connections to the set of electrodes (underside of the burner assembly) are secure.
  5. Verify gas pressure meets specifications outlined in chapter 3.8. See Bulletin TWH-G2-03.
  6. Verify venting meets specifications outlined in chapter 3.6 of the installation manual. Improper venting may cause premature failure of the flame sensor rod.
  7. Observe inside the viewing window of the heat exchanger when a hot water tap is opened. Sparking should be followed by a steady blue flame. If not, Call Bosch Water Heating with observations. Readings from above gas pressure test will be required.
Q. C1 - Fan rotation too low on startup
A.
  1. Disconnect power supply cord. Check wire connections on back side of fan and the two large wire connectors on the control unit. Removal of lower access panel on control unit is necessary to access connectors.
  2. Verify that supply voltage is 120VAC and is properly grounded.
  3. Verify that venting meets specifications outlined in chapter 3.6 of the installation manual. Long vent lengths, venting with more than three elbows, blocked vent or combination venting may cause this failure. Verify backdraft flapper inside flue gas collector is not stuck shut.
  4. Check gas pressure. See Bulletin TWH-G2-03. Low gas pressure may cause the fan to change its speed to meet desired temperature.
  5. Possible defective control unit. Call Bosch Water Heating for further instructions.

Anonymous

  • 332 Answers
  • Posted on Jun 06, 2009

SOURCE: Grohe Thermostatic Valve

the temp, control valve is getting to hot!!! there for only let so much hot water go thru, did you take the inner parts out when soldering this in, if not you might have damaged it, and if so need to replace the cartdrige

Anonymous

  • 61 Answers
  • Posted on Sep 19, 2009

SOURCE: warm water only

You can eliminate the shower control knob possibility by turning on your hot water anywhere else in the house. If you get hot water in other places, then it could be the knob causing it. A substantial lime buildup in the tank can also cause poor heat transfer from the elements to the water.

Anonymous

  • 248 Answers
  • Posted on Oct 31, 2009

SOURCE: rheem tankless water heater error code C4 13??

check diaphrapm valve or micro/switch best of luck

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Bosch AquaStar 125b suddenly goes cold

your not making sense with you question --state it goes cold in middle of shower --but state it will stay hot or cold forever ----if its the latter continued hot till you shut off water that normal working if the unit shuts down during shower then you have a problem ----unit is set at one temp and runs at that temp and you use shower 1 handle / 2 valve what ever you own to adjust temp their are really only 4 reasons stops making hot water ----2 are usually well water supply --incoming water pressure /flow or to cold ----other are gas valve -or sensor so i would look into your shower handles since almost all have adjustments and anti scold safety
0helpful
1answer

Shower goes cold intermittently like there is a restriction in hot water delivery. Plenty of hot water when it comes back, but the cold blast is not fun. No shortage of hot water for long showers or...

Has nothing to do with the expansion tank, the expansion tank whole enough air so that when the heater heats the water it does not build up pressure. You know from school that you can compress ait. you CAN NOT compress water. When you haet water it expands until it turns to steam. So lets rule that out.

First look at all the plumbing in the house where there is a cross conection. This would be like a shower valve that has a personal shower head on it. and you turn of the water using the personal shower handle and not the valve at the wall. This then would let cold water to go into the hot water side piping.

Most people do that with out knowing it at the laundry sink. they put a hose on to was the dog and forget to turn off the faucet and then BANG cold water in the hot side.

Go around the house and turn off all the faucets and valves by using the handles. no add on things.

Now last could be the shower valve itself. . Do this happen in just one shower or all of them???

If its just the one and you spend the day doing the walk around, even check the bidet if you have one

its the valve. you need repair to that.

Best of luck in your hunt Tom
0helpful
1answer

I have a newly installed Bosch hot water heater. After installing, it seemed to be working fine. It is in a small weekly rental unit. If anything, the unit is over-sized for the demand. Now that it is...

these units need lots of flow to start and run. Set the temp on the unit lower and the people in the shower will have to use more hot and less cold which will make the unit more stable.
1helpful
2answers

Noritz Tankless error code 16

The trick with these hot water heaters is to keep the filter screen clean and flush the system with CLR periodically. Code 11 is ignition error. Is your gas valve turned on?
0helpful
1answer

Warm water only

You can eliminate the shower control knob possibility by turning on your hot water anywhere else in the house. If you get hot water in other places, then it could be the knob causing it. A substantial lime buildup in the tank can also cause poor heat transfer from the elements to the water.
0helpful
1answer

Rheem tankless water heater error code C4 13??

check diaphrapm valve or micro/switch best of luck
2helpful
1answer

Hot water is cutting out after 2 - 3 minutes whilst showering

check the screen on the cold water intake on the cold side,, you might have to flush the system out, and do you have the shower head water restricter in, if not you may be using to much hot water,,, how many other hot water fixtures are running at the same time? try running just the shower,,,if this is a tank water heater the dip tube could be bad that is on the cold side it takes the cold water to the bottom of the tank and forces the hot water out,, if you ar only getting a couple of min of hot water and the dip tube is bad it is not going to the bottom but just at the top and not getting all the hot water you will need a plumber
0helpful
1answer

Grohe Thermostatic Valve

the temp, control valve is getting to hot!!! there for only let so much hot water go thru, did you take the inner parts out when soldering this in, if not you might have damaged it, and if so need to replace the cartdrige
2helpful
3answers

Water is either hot or cold - no in between.

I found a way to get warm water in the shower, but I'm not sure it qualifies as a solution. After trying everything else I thought that maybe when I was feathering the faucet in the shower toward the cold side so I would get warm water that at a certain point it blocked the flow on the hot water side enough so that the sensor in the hot water heater sensed there was no demand in the line and it shut the water heater off. To test this, I went to the kitchen and turned the kitchen sink faucet all the way to the hot side and then turned it on so that I got a small flow of water. I waited for the water to get hot to be sure the hot water heater was working. Once it was hot, I left it running to keep demand in the line and then I went to the shower and turned the faucet on. When the water got hot I started feathering the control towards the cold side and soon I had warm water. So I think I'm right in that the sensor in the hot water heater was shutting the water heater off when the demand in the shower was lowered to a certain point when I was trying to adjust the water temp in the shower.

So now I can get warm water, but it means I have to leave the hot water running at another fixture in the house to create a false demand in the system so the hot water heater doesn't shut down. Is there a way to adjust the senor in the hot water heater so that it will stay on when I'm using the shower only, so I don't have to waste water by running another faucet when I want to take a shower?
Not finding what you are looking for?

116 views

Ask a Question

Usually answered in minutes!

Top Water Heaters Experts

Brad Brown

Level 3 Expert

19187 Answers

Paul Carew

Level 3 Expert

3808 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66963 Answers

Are you a Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...