Question about Bissell 1698 PowerSteamer ProHeat Upright Wet/Dry Vacuum

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Cleaner does not dispense

Carpet cleaner does not dispense cleaning solution

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  • fsupdate Nov 08, 2008

    Unit will not dispense water or soap. Any suggestins?

  • harrybrown Jan 02, 2009

    When release lever to dispense water is pulled, only a few drops is released



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I had the same problem. It was caused by a build up of junk in the heating tank (located in the handle). I removed the screws in the handle, which allowed me access to the heating tank and the hoses leading into and out-of the tank.

When I disconnected the input hose, water would pump through the hose, but nothing would flow through the tank. I was able to clean out the tip, and everything worked fine.

If you can blow air through the hose, then liquid should be able to flow.

Posted on Feb 16, 2009

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Check to make sure that the back end of the top housing is tight against the bottom, Sometimes they break loose. Make sure that the gasket at the bottom of the tank is on and is in place. Does the hand spray work? If it does then the heat inside the handle is plugged up. Pump belt broke or is slipping, could have a bad pump. The cap for the flow indictor is leaking air. There are alot off reasons why it may not be spraying.

Posted on Jan 10, 2008


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Posted on Jan 02, 2017

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Detergent doesn't dispense.

Water will clean carpets but not very well. For the best results don't put any cleanser in your machine. Soap can clogged up the lines in your machine. When you have soap dispensed or or in the water in your machine you are squirting it onto the carpet and sucking it back up at the same time...the soap and water isn't on the carpet long enough to clean well unless you keep going over the same area many times. To clean better it's really important to vacuum thoroughly going slowly in multiple directions to get as much dry, gritty soil and hair and dust out as possible, it's easy to get these soils out when the carpet is dry if your vacuum is working properly. Vacuum, vacuum, vacuum.
Get a spray bottle or sprayer and put hot tap water in it, add the cleaning solution to the hot water and spray enough on the carpets to get the face fibers damp...let the hot water solution sit on the carpets 5 or 10 minutes and then use your machine to clean and rinse the soap, water and loosened soils from the carpet fibers. Repeat if necessary. Your carpets will be cleaner because you allowed adequate dwell time for the soap and water to work on the sticky greasy soils attached to the carpet fibers and stay clean longer because the soap is rinsed out of the carpets. Your carpet cleaning machine will last longer too because the water lines, pumps, spray jets, heaters, etc can't get clogged with soap gunk if you don't put soap in it. The method I'm describing is how the best professional carpet cleaners clean carpets. Hiring a quality carpet cleaner cost more up front but the carpets may stay clean two or three times longer, saving a lot of money in the long run. If you clean your carpets using this dual process method you may do a better job with a small portable home or rented cleaner than hiring the average carpet cleaning professional who is trying to give you the lowest price.

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My bissell carpet cleaner won't dispense the


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Too much solution being dispensed--carpets very wet--running out of solution before even 1/3 of room cleaned

The cleaning solution tank is only sufficient for part of a room, unless the room is very small.

Are you following the instructions for using the cleaner carefully? The machine has to be pulled backwards (towards you) at a steady pace in order for the vacuum to pick up the water that is dispensed. Do not use it like a normal vacuum cleaner - that will not work.

You need to start facing a wall, and pull the cleaner towards you, moving at about one foot every two or three seconds. The vacuum will then pick up the water that has been dispensed and the carpet will be damp but not sodden.

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I Cant get the water to flow out so i can rinse the carpet to clean What do i do????

Same problem here. I found out there is a belt that operates the pump that dispenses the water and cleaner. I cannot find the location of this belt in the carpet cleaner. I'm looking for the manual to help. Hope this helps a little.

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Whare does the dirty water go in the bissel 12 amp pro heat carpet cleaner

the clean water goes into a "Bladder Bag" that is located inside the tank. The way it is designed to work, as the clean water dispenses from the bladder bag, the outer part around the bladder bag fills with the dirty water. It never touches the clean water. Seems wierd, but it works! I hope this helps, if it does, please give feedback, as it helps me to gain ratings. Thank you! Remember to have your cleaners serviced every year by a qualified tech! Rene (The Vacuum Doctor)

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