If you remove the knob and Put a very small amount of WD40 down at the base this can help clean and lubricate the Knob inside. This sometimes cures the problem. If not the volume knob will need to be replaced i included a link to a page that shows The knob and it is just 2 wires. The volume knob can be picked up at a radio shack.
SOURCE: one of the jbl creature speakers doesn't work
I had the same problem one time and it was a loose connection in the speaker. I will work on any computer but I stay away from anything else. :-) A buddy opened her up and fixed her for me. If it is new, think about taking it back to the store. Thank goodness the prices have come down so much that I am considering getting Bose instead and blasting myself onto the wall behind me. :-)
SOURCE: JBL Creature Speakers have very low volume
use another device like your i pod to make your jbl sounds louder and then plugged it to your pc without turning it off. after plugging try to test it if works.
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