Question about SanDisk Sansa m240 MP3 Player

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Player is not recognised

It is pluged in my computer but it is not listed in explorer. I think that it a driver problem, but there are no driver for XP.

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Re: Player is not recognised

can you plz help me out with this problem. my sansa express 1 gb mp3 player is not working as it shows that it is an MTP device but it does not work. it functions but does not works.

Posted on Jun 04, 2008

Re: Player is not recognised

I find it works on Windows Media Center but not XP Pro, which is really annoying because Sandisk don't even bother to provide any explanation or drivers (maybe they think we are gonna bin it and buy one of their newer wonderful products (I don't think so Sandisk, you have got to be having a giraffe!))

Posted on Jun 01, 2008

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Ignore the disc that comes with the player.
If using windows media player I simply ripped the tracks off the cd into mp3 to get them into the windows media library then synched the tracks to the player.
When you connect the USB cord between the computer and the player, windows media player will recognise it and show it in the left side bar.
Click on the mp3 player icon and then synch the tracks into the plyer list to import to the player (right side bar) I simply synch them all then remove the ones I dont want or drag and drop the mp3s from my media library into the player list to be synched.
Ignore totally the disc that comes with the player it is not required I think its only for 98 users to make it work it is not required with XP or Vista simply upload tracks to the player using a media player such as windows or real player.
So rip mp3s from the cd you want ....
When in mp3 mode (ignore if already mp3 on your pc) click the player icon when connected to the pc with the USB cable then select synch.

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2 Answers

Computer does not recognize player, can't download music to player

OK, this problem of the player not being recognised in My Computer but making the ding-dong connection sound was driving me almost to tears with frustration but have managed to bodge-solve it so hope this helps!

Right click My computer and select Properties.
Click on Hardware tab.
Click on Device Manager.
Hopefully there is a yellow question mark symbol against Iriver T30 listed under other devices or portable devices or something.
Right click this then select Update Driver.
Tell it that you are going to manually update the driver yourself.
Eventually you will have to select what type of device it is - select portable device.
Now click on MTP device and click next to install the driver.
Hopefully now it is recognised by XP in My Computer....

Good luck


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See this article:

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