Question about SanDisk Sansa e260 MP3 Player

1 Answer

Unit not recognised by my computer or any other, and memory issues on another unit.

I recently bought 2 Sansa e260's and 1 e280. One of the 260's now isn't recognised by my computer. It turns on, but never gets past the welcome screen. The start up welcome continuously recycles. On the other 260, I loaded some JPEGs, and then cleared the memory for more room. The pictures erased, but this did not change the memory remaining. I'm afraid to do much with the 280 except load songs for fear that I might have similar problems. I live in South Africa and bought two of the units through in the USA and another at Best Buy in the USA. Please advise. My email address is


James Balaban

Posted by on

  • Anonymous Dec 11, 2007

    not recognized by the usb port



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Posted on May 23, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My sansa fuse 4GB seems to have lost most of its internal memory.Although I've deleted everything from the unit , I'm left with only 35 MB free of 3.65 GB.How can I retrieve all the internal memory?

You should format the memory of your player but if you have important files on the device make back up of them before. You have two possibilities to do the formatting:
1. On the player use the device Format command under Settings and Format option.
2. Using your computer, and windows explorer select the drive of sansa and right click on and choose format. Type of it should be FAT.
Then you already should find all the internal memory in the device.

Good luck!

Mar 16, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

Computer won't recognise Garmin 765T GPS

Disconnect the unit from your computer, then reconnect it and it should recognise your sat-nav

Jan 03, 2010 | Garmin nuvi 765T GPS Receiver

1 Answer

Windows Vista does not recognise Sandisk Sansa View

make sure you have the latest windows media player installed.

if its not that issue you can try a system reset by -
Press the Power and Play (>||) button together for 20 seconds to reset the unit!

Dec 11, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

How to add 8gb memory card in sandisk sansa e270

You have a v1 unit and the maximum is 2GB MicroSD unless you install a different firmware called Rockbox. Then you can load the MicroSDHC cards in your computer and play them in the Sansa.

Mar 06, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Jan 28, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e260 mp3 player

my e260 sansa mp3 player dont recognized by computer what to do

May 06, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa keeps shutting off/ wont read memory disk

The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.

Please note that this will remove all music from your device.

Formatting the device in Windows Media Player

1. Open Windows Media Player with your MP3 player connected to the computer

2. At the top of windows Media Player select the Sync tab at the top

3. The MP3 player should be recognized on the right hand side and say "Your Player Name"

4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player

5. Continue with the acknowledgement of erasing all data on disk.

Jan 17, 2008 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e260 MP3 Player Logo

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides